Account Director - Event Services
Key elements of the role will include:
Client Relationship Management- Build and maintain a strong relationship with a major existing clients, understand their business needs and objectives.
- Serve as the primary point of contact for the client, ensuring maximum satisfaction and that any/all concerns are addressed promptly.
- Revenue Growth
- Develop and implement strategies to up-sell and cross-sell services.
- Identify new revenue opportunities withing the client account and collaborate with the sales team to close deals.
- Strategic Account Planning
- Conduct thorough account assessments to understand client the client's goals, challenges, and growth opportunities.
- Develop and implement strategic account plans to maximise revenue potential.
- Sales Leadership
- Collaborate with the sales team to identify and pursue new business opportunities.
- Lead sales presentations, negotiations, and the overall sales process.
- Forecasting and Reporting
- Analyse sales data and market trends to forecast revenue and identify areas of improvement.
- Prepare regular reports for management, detailing sales performance, client feedback, and revenue projections.
- Cross-Functional Collaboration
- Work closely with other departments, including marketing, product development, event delivery teams, and customer support, to ensure a unified approach to meeting the client's needs and revenue goals.
- Contract Management
- Negotiate and finalise contracts, ensuring favourable terms for both the client and the company.
- Collaborate with legal and finance teams to ensure compliance and risk mitigation.
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