Lettings Negotiator

Looking for a fresh start or a career where you can make a real difference? If you enjoy meeting new people, exploring London, and have a passion to help others find a place they can call home, this might be the perfect role for you.

At Home Made, we’re rethinking the way renting works. Our team helps people navigate everything from classic London housing to new Build to Rent apartment buildings, all while providing a personalised, human touch.

You don’t need to come from a property background to thrive here. We’re all about recognising potential and helping you grow. If you’re eager to learn, love connecting with people, and are ready to take on something new, we’ll support you every step of the way.

Salary:  OTE £50,000+

Working Hours: Monday to Friday 9am-7pm. This role also involves a bi-weekly Saturday.

Location: Our office in Southwark/Waterloo. The role involves daily travel across London using public transport (no driving license required).

About Home Made

Home Made is the UK's fastest-growing lettings prop-tech company, committed to revolutionising the rental market. By leveraging cutting-edge technology and a high-performing team, we strive to make renting safer, easier, and fairer for everyone. Our culture champions innovation, integrity, and diversity.

Role and Responsibilities

As a Letting Negotiator you'll play a crucial role in delivering outstanding service to our landlords and tenants. Your key responsibilities will include:

Customer Service: Build strong relationships with landlords and tenants, ensuring smooth execution of all scheduled events.

Viewings: Attend property viewings, engage with prospective renters, and close deals to exceed sales targets.

Communication: Provide timely and relevant updates to all parties regarding viewings and appointments.

Proactive Engagement: Identify opportunities to increase successful property viewings and conversions.

Data Management: Keep accurate records and regularly update our CRM system.

Problem Solving: Quickly resolve any issues that arise during the viewing and leasing process.

Skills and Qualifications

• Exceptional written and verbal communication skills

• Strong organisational abilities with effective workload management

• A collaborative team player who thrives in a supportive environment

• Excellent attention to detail

• Strong decision-making and problem-solving skills

Benefits

We offer a comprehensive benefits package to support your wellbeing and professional growth:

• 24 days of annual leave plus your birthday off

• Employee perks, including discounts for stores and cinema

• Yearly half-day charity events

• Office social events, including summer and winter parties

• Culture Club events to celebrate special dates

• Mental Health Champions and support

• Onsite gym access with showers and bike storage

• Weekly Friday 5pm happy hour in the office

• Career development opportunities through our Learning and Development Programme

Commitment to Diversity and Inclusion

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email protected] .