Senior Distribution Account Manager

Drive global film delivery. Elevate the cinema experience.

Join MPS as a Senior Distribution Account Manager and oversee the daily operations of the Distribution Account Management team, managing end‑to‑end theatrical content delivery for studios, distributors, and exhibitors across the UK, Ireland, and international territories.

You will work closely with internal teams and third‑party partners, and support release planning, troubleshooting, capacity forecasting, and workflow optimisation.

What You’ll Do:
The Senior Distribution Account Manager is responsible for the day-to-day operations of the Distribution Account Management team, including the management and servicing of various API, self-generated, and MPS booking clients. The role ensures that all requests for DCPs (both features and trailers) are created, managed, and delivered to cinemas and venues worldwide within required deadlines.

Purpose

• Lead day‑to‑day distribution operations, ensuring projects, orders, and resources are planned, prioritised, and delivered efficiently.

• Act as a senior point of contact for clients, managing expectations, providing updates, resolving issues, and maintaining strong relationships.

• Oversee and support the distribution team through training, guidance, workflow management, and escalation handling.

• Coordinate cross‑department collaboration with internal teams and third‑party partners to ensure accurate order processing, billing, and timely physical and electronic deliveries.

• Manage demand planning, capacity forecasting, and courier logistics to maintain smooth operational flow and cost‑effective distribution methods.

• Contribute to continuous improvement by evaluating processes, supporting strategic goals, and helping develop the wider distribution function.

What You’ll Bring:

• Excellent scheduling and time management

• Strong written and verbal communication

• Skilled at organising and scheduling calendars

• Strong listening skills

• Committed to offering a high level of service

• Strong emotional intelligence skills

• Experience in the use of Microsoft office (PowerPoint, Excel, etc)

• Experience in using workflow documents such as Google Doc or Smart Sheets

Why MPS?
Be part of a global leader in theatrical content distribution. We’re innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide

As a Senior Distribution Account Manager , you'll be a key representative of MPS, embodying our values and delivering excellence every step of the way. Here's what sets you apart:

• Brand Ambassador : You represent MPS with professionalism, warmth, and purpose—bringing a human touch to everything you do.

• Exceptional Communicator : Clear, confident, and articulate across written and verbal channels.

• Customer-Centric : You go the extra mile to deliver outstanding service, with a meticulous eye for detail.

• Organised Multitasker : You thrive in fast-paced environments, managing multiple priorities with precision.

• Time-Smart : You know how to prioritise and deliver on time—every time.

• Adaptable & Calm Under Pressure : You stay cool, flexible, and focused when things shift or escalate.

• Solution-Oriented : Quick to spot issues and quicker to resolve them with practical, thoughtful solutions.

• Strong Interpersonal Skills : You build trust with clients, partners, and teams, and you’re a great listener.

• Discreet & Reliable : Trusted with confidential information and always act with integrity.

• Tech-Savvy : Proficient with modern office tools and systems, including Microsoft Office Suite—especially advanced Excel.

• Industry Knowledge : Deep understanding of electronic content delivery and hard drive replication within the theatrical distribution space.

• Detail-Driven : You care about accuracy—nothing slips through the cracks.

• Culturally Aware : You bring inclusivity and empathy to your global interactions.

• Positive & Proactive : A team player who’s motivated to make a meaningful impact.

• Strong Communication Skills : Able to convey technical and operational information clearly to both technical and non-technical audiences.

Qualifications/Experience

• Previous experience of leading a team at a team lead or manager level (3 years)

• Experience with workflows and escalation processes

• Strong customer service experience

• Experience working on multiple projects with deadlines

• Experience in working in a fast-paced environment with ever changing demand

• Experience within the film industry or similar

• Experience in upselling or promoting services
  

Benefits

• Access to EOT(Employee Ownership Trust) tax-free bonus

• 25 days' Annual Leave

• Enhanced Parental Leave

• Enhanced Sick Leave

• Retention recognition - extra perks at key milestones: from increased employer pension to private medical care

• Birthday or work anniversary day off on us

• Cinema perks, including access to premieres and special screenings

• Rental Housing Deposit Support

• Access to hybrid and remote working arrangements

• Volunteering Day off