Assistant Manager
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
More about the role
Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.
Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.
What we look for
- Experience working within a customer service and/ or beauty environment with both sales and service targets
- Working knowledge of shop operation processes
- Demonstrated success in driving sales by leading and motivating a team
- The ability to solve problems in a timely manner
- Work flexible hours, including holidays, nights and weekends to meet the needs of the business
- Good IT Skills
- Ability to demonstrate outstanding communication and operational skills
- Flexibility to work across Sunday to Saturday is required.
Talent Drivers
Collaborative Skills
Commerciality
Leadership
Personal Conduct
Purpose
Recommended Jobs
LOCUM ANP WEST LONDON UCC FLEXI HOURS
Advanced Nurse Practitioner Required West London Outside IR35!! Dream Medical is currently working with an Urgent Care Centre in West London area, providing Locum Advanced Nurse Practitioner C…
R&D Assistant Manager - London, UK
Are you ready to join a rapidly growing R&D team? We’re looking for a R&D professional to join a dynamic team based in London, England. This is an exciting opportunity for a motivated and ambitiou…
Youth Support Worker
Job Category : Social Care & Health Non-Qualified Location : London Borough of Havering Hours Per Week :12.00 Start Date : Immediate Start Start Time : 16:30 End Time : 21:30 Salary: …
Teacher of Chemistry - Brent Independent School
School Status & Location Sector: Prestigious Independent School. Borough: Brent (Inner London, England). Start Date: Permanent, part-time (0.6 FTE) role commencing January 2026. The Oppor…
Account Executive
Location: London (Paddington) Working Pattern: Hybrid (3 days per week in-office) Time Zone: UK / European time zones preferred About wawa fertility 17% of adults worldwide need help to h…
Consultant Solicitor - Fully Remote
We are looking for Consultant Solicitor from any sector in the UK to join our clients well established national firm on a remote working basis. If you’re a qualified solicitor with 5+ years PQE and ha…
Head of Real Estate (Insurance Brokerage)
Overview A growing international insurance brokerage and risk advisory firm is seeking a commercially driven and entrepreneurial leader to head its UK Retail Real Estate practice. This is a strate…
Principal Full-Stack Engineer, Contract
Who Are We? Xcelirate develops technologically-advanced platforms which are accessed by thousands of users every minute! We are proud to offer a workplace where the sharpest developers come togethe…
National Account Manager - Tesco
YOUR OPPORTUNITY YOUR OPPORTUNITY You will be an integral part of the Off Trade Channel Family, shaping our success by creating and executing, via stretching and compelling JBPs with you custom…
Recruitment Consultant - Finance & Accountancy | DACH Region
Recruitment Consultant – Finance & Accountancy | DACH Region London | Up to £50,000 Basic + Up to 35% Commission Are you an experienced Finance and Accountancy recruitment consultant looking fo…