Associate Director, Payments Commercialisation, Treasury Solutions Group

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced individual to join this team in the role of Associate Director, Payments Commercialisation, Treasury Solutions Group

Treasury Solutions Group (TSG) is a practice in GPS that creates a differentiated value proposition for clients seeking to actively transform their treasury, guiding them in their journey with our knowledge, experience and best practice. TSG expertise help client treasuries identify needs and challenges and help solve these in a holistic and collaborative way. Through this process, TSG is an enabler to cement long-term GPS opportunities across our client base, as well as an originator of related FX and Supply Chain Finance solution opportunities for HSBC.

The role is responsible for the development and execution of the TSG practice and will have a predominantly market and client facing focus. The role demands a proactive and continuous engagement with key clients and client-facing functions in an advisory capacity across the area of digital Payments, Treasury and Strategy. As a thought leader, the role holder will be required to represent GPS and HSBC in external public forums, media and events on such topics.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Meet Corporate Treasurers (clients) at a strategic level of thinking to help shape as well as provide guidance and solutioning on their Payments Strategy & Roadmap.
• Act as the internal subject matter expert on all thing’s digital payments, educating and advising senior stakeholders across finance as well as engaging relevant industry bodies to draw insights on the latest developments in digital payments.
• Develop and own the digital payments space for the Treasury Solutions Group initiative in the UK, scaling it for use globally by delivering frameworks for use by clients to bring efficiency and effectiveness related to their treasury processes.
• Define and analyse problem statements, gap assessments related to digital payments to form recommendations, best practices and similar artefacts to scale-up TSG practice in this area.
• Design and deliver globally consistent training programs, covering payment industry themes & topics, enabling GPS frontline teams in their strategic conversations with their clients and stakeholders.
• Develop GPS profile by taking up speaking engagement at Industry Events, HSBC/GPS proprietary Events, Client Roundtables etc. Work with Marketing and various content teams to help elevate the quality and effectiveness of sponsored/proprietary events.

To be successful in this role you should meet the following requirements:

• Solid experience specialising in payments at a leading technology company or consultancy, with proven experience leading complex payment related projects including implementation and payments optimisation across multiple markets.
• Experience working in or closely with a Treasury or Finance function on payments related topics
• Practical experience designing and delivering a digital payments strategy and roadmap covering infrastructure (e.g. assessing local acquiring requirements, regulatory obligations, payment method landscape)
• Be able to speak and be knowledgeable around domestic and cross border payment schemes (incl. ISO 20022) and latest industry regulation / directives
• Familiarity with payout infrastructure: bank transfer rails, digital wallets, local payout methods
• Experience in working with PSPs, acquirers, fraud vendors, and other payments partners to identify payments performance opportunities, commercial terms, and strategic alignment
• Understanding of the role of data in optimising strategies across card network costs, acceptance, fraud, currency strategy and cross border flows
• Knowledge and a keen understanding of future payment strategies and trends including stablecoins and agentic payments plus experience or interest in Digital Assets and Currencies (DAC) is desirable.
• Excellent written and spoken communication skills; an ability to communicate with impact to senior stakeholders internally and externally, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
• Strong and effective stakeholder management skills, ability to build effective networks across business areas, developing relationships based on mutual trust with clients and stakeholders.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a

Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: