Head of Governance & Assurance

HAYS
London

Job Description

Governance and Assurance

Your new company
You will be joining a well-established organisation operating within the specialist insurance and risk sector. The business has a strong focus on operational discipline, governance and high-quality client outcomes. It is an environment that values professionalism, collaboration and continuous improvement, offering the opportunity to influence how first-line controls and assurance frameworks operate across a broad and evolving portfolio.

Your new role
In this role, you will take responsibility for shaping and maintaining the organisation’s first-line assurance and governance framework. You will oversee how governance structures are organised, ensure documentation and decision-making forums are properly maintained, and manage the processes used for reviewing and storing key contractual and client materials. You will coordinate internal and external audit activity, support the integration of newly acquired or transitioning teams, and lead the development of operational procedures that align with wider group standards. A key part of the role involves managing the Quality Assurance approach, ensuring it supports strong client outcomes and reduces operational risk. You will also lead a dedicated team, work closely with risk, regulatory and project colleagues, and provide regular reporting to senior leadership on assurance activity, risks and control effectiveness.

What you'll need to succeed
Success in this role requires strong experience in operational governance, assurance or risk management, ideally gained within a complex insurance or financial services environment. You will have a solid understanding of insurance operations, regulatory expectations and risk frameworks, supported by the ability to design and embed effective control processes. Strong communication and stakeholder-management skills are essential, as you will be working closely with senior leaders across the business. You will also need experience managing and developing people, along with the confidence to influence decisions and drive improvements. A degree-level education or equivalent experience is desirable, and professional insurance qualifications would be beneficial.

What you'll get in return
You will join an organisation that recognises the importance of strong governance and operational control, giving you the opportunity to shape how assurance is delivered across a large and diverse division. You will gain exposure to senior leadership, contribute to strategic initiatives and lead a team with a meaningful impact on business performance. The environment is supportive, forward-thinking and committed to professional development, offering a strong platform for long-term career progression.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#4799478
Posted 2026-05-31

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