Business Analyst

Business Analyst

Job Title: Business Analyst

Overview

We are seeking a capable and analytical Business Analyst to support organisational improvement and informed decision-making. The role involves gathering information from a range of sources and working closely with stakeholders to understand their needs, priorities, and challenges.

You will assess organisational needs, identify issues in business processes and ways of working, and analyse information to identify trends, risks, and opportunities. Acting as a trusted partner, you will help teams understand complex issues and make well-informed, practical decisions.

Key Responsibilities

Stakeholder Engagement & Requirements Gathering

• Gather information from multiple sources and work closely with stakeholders to understand business needs, priorities, and challenges.

• Build strong working relationships and act as a trusted point of contact between stakeholders and delivery teams.

Business Analysis & Process Improvement

• Assess organisational needs and identify issues in business processes, systems, and ways of working.

• Analyse qualitative and quantitative information to identify trends, risks, opportunities, and areas for improvement.

• Support the development of improved processes, ways of working, and business solutions.

Research & Insight

• Carry out research and analysis to support understanding and evidence-based decision-making.

• Translate complex information into clear, practical insights that can be understood by both technical and non-technical audiences.

Recommendations & Solutions

• Develop sensible, evidence-based recommendations and business solutions aligned to organisational objectives.

• Support stakeholders in evaluating options and understanding the impact of proposed changes.

Reporting & Communication

• Prepare clear reports, summaries, and documentation to share findings, support planning, and track performance.

• Present insights, recommendations, and progress updates in a structured and accessible way.

Facilitation & Collaboration

• Support or facilitate discussions, workshops, or presentations with stakeholders when required.

• Encourage collaboration and shared understanding across teams.

Delivery & Professional Standards

• Ensure work is accurate, well organised, and delivered on time.

• Maintain high professional standards while supporting service improvement and continuous learning.

Essential Skills & Experience

• Experience gathering and analysing information from multiple sources.

• Strong stakeholder engagement and communication skills.

• Ability to analyse information, identify patterns, and produce clear insights.

• Experience preparing reports, summaries, and recommendations.

• Strong organisational skills with attention to detail and deadlines.

Desirable Skills

• Experience working on business change, service improvement, or transformation initiatives.

• Confidence facilitating workshops or structured discussions.

• Experience supporting planning, performance tracking, or operational improvement.