Band 8A Microsoft 365 Product Manager

About the Role

My healthcare client seeking an experienced Product Manager for to support its M365 Centre of Excellence – a team dedicated to driving collaboration, communication, and productivity across their organisation through the M365 platform.

This role is pivotal in leading the shift from a project-based to a product-focused delivery model, helping them embed long-term value creation and user-centred design across its Power Platform services.

The successful candidate will play a hands-on and strategic role – defining the product vision, introducing modern product management practices, and coaching teams to sustain these approaches beyond the duration of the contract.

Key Responsibilities

• Define and communicate a clear product vision, strategy, and roadmap aligned with organisational goals – with a particular focus on the Power Platform portfolio.
• Lead the transition from project-led to product-centric delivery models within the M365 CoE.
• Establish product ownership, governance, and prioritisation frameworks.
• Embed user-centred design practices (discovery, feedback loops, user research).
• Create and manage product roadmaps and backlogs, ensuring alignment with strategy and user needs.
• Engage with stakeholders to identify opportunities for the Power Platform to deliver measurable business value.
• Facilitate workshops to build shared understanding and prioritisation.
• Coach, mentor, and support CoE leads to embed sustainable product management capabilities.
• Develop supporting artefacts (e.g. playbooks, templates, and guidance) for ongoing use.

Essential Skills & Experience

• Proven experience as a Product Manager in a complex, multi-stakeholder environment.
• Product Management of Power Platform
• NHS or private healthcare experience
• Strong track record in defining and delivering product strategy, vision, and roadmaps.
• Excellent stakeholder engagement and communication skills, including influencing at senior levels.
• Solid understanding of user research, service design, and agile delivery practices.
• Ability to balance user needs, business objectives, and technical feasibility.
• Skilled in facilitation and leading collaborative workshops.
• Experience in coaching and knowledge transfer to upskill teams and embed capability.
• Comfortable working in fast-paced, evolving delivery environments.

Desirable

• Degree or equivalent experience in business, digital, or technology disciplines.
• Professional certifications such as CSPO , PSPO , APM , or SAFe are advantageous.

*Rates depend on experience and client requirements