TikTok Shop Creator Onboarding & Management Specialist

Location: UK (Remote/Hybrid)

About us:

Grail is the largest UK & US TikTok Shop agency & partner by sales volume. Within our network, we have a group of strong creators that we incubate and nurture to help them succeed on the platform. In addition, we work directly with merchants and secure partnerships with creators in order to maximize their earnings on TikTok Shop.

The e-commerce industry is continuously evolving, and especially on a platform with 1B+ users, there's no doubt that this role could be for someone who is interested in TikTok, as that's where you'd be spending most of your time.

Role Description:

We’re looking for a proactive, TikTok-savvy Creator Onboarding & Management Specialist to support the growth of our TikTok Shop creator program. You’ll help source, onboard, and manage top TikTok Shop creators.

Responsibilities:

• Source leads and send outreach to top UK TikTok Shop creators

• Independently lead and report performance for the creator onboarding process

• Act as the primary day-to-day point of contact for L0-L3 creators

• Work with the Social Commerce team to ensure creator participation in campaigns

What we’re looking for:

• 1–2 years experience

• Strong understanding of TikTok Shop

• Organised, detail-oriented, proactive

• Interest in influencer marketing / e-commerce

The ideal person for this role is:

• Someone who exudes confidence when communicating with clients on a daily basis

• Organised and proactive when outreaching, identifying key creators, and when keeping up with admin

• A passionate learner with a ‘hacking’ mindset when it comes to trying brand-new ideas and challenges

• Excited to have ownership over an important and early stage business line

• Looking for rapid career growth and progression with opportunity to build a team around you

• No experience required, industry knowledge preferred. If you have the energy, motivation, and hustle you can succeed in this role.

Requirements:

• Must be a fluent English speaker

• Must be ready to hustle

If you are looking for a new challenge in one of the most hyped areas of social media, apply below and we look forward to hearing from you!