Bilingual Customer Service Advisor (Dutch & English)
Location: Hybrid - Head Office based in Canary Wharf, London
Salary: £12.30 per hour
Commission: Uncapped commission structure, paid monthly. On-target earnings of £5,000 per annum (Commission is non-contractual and subject to change)
* Full-time: 37.5 hours per week
* Shifts between 8am - 8pm Monday to Friday
* Saturday: 8am - 4pm | Sunday: 9am - 4pm
* Includes one weekend day every other week (weekday given in lieu) Role Overview
We are seeking a fluent Danish and English-speaking Travel Agent to join a dynamic team supporting our client who specialises in holiday bookings. The role involves handling inbound calls, understanding customer needs, and delivering exceptional service while driving sales. Key Responsibilities
* Manage inbound calls for both sales and customer service
* Process service requests using client systems
* Identify customer needs and generate sales
* Modify, cancel, or confirm existing bookings
* Upsell additional services, products, and extended stays
* Perform other reasonable duties as required Essential Skills
* Fluent in Danish and English
* Strong interpersonal and communication skills
* Sales-driven with a customer-first mindset
* Emotionally resilient and professional
* Detail-oriented and able to multitask
* Experience in customer service or sales (Essential)
* Understanding of call centre KPIs and practices (Preferred) Training Provided
* Full product and system training
* Sales technique training
* Ongoing learning opportunities Compensation & Benefits
* Accredited employer recognition
* Life insurance scheme
* Perks and discounts (e.g. gym, restaurants, retail)
* Eye test vouchers
* Onsite training and induction
* Charity involvement and fundraising events
* 20 days annual leave + 1 extra day per year of service (up to 5 days)
* Bank holiday entitlement
* Modern office premises
* Campaign-specific incentives and prizes
* Recommend-a-friend reward scheme
* Apprenticeship and NVQ opportunities Pre-Employment Requirements
* Satisfactory DBS and financial probity checks
* Minimum of 24 months employment references (2 references required)
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Recommended Jobs
Investment Oversight Analyst
DescriptionA leading investment management firm is seeking an Investment Oversight Analyst to play a key role in the independent evaluation of internal and external funds across a broad range of publi…
Van Driver/Labourer
Start Date/Duration: 15th September 2025/12 months work Location: Harrow Overview Fawkes & Reece are recruiting for a Van Driver/Labourer to start in Harrow to start 15th September. The C…
Inside Sales Representative
Inside Sales Representative * Fully Remote - client based in Hackney, London * Up to £25,500 (+ Commission + Bonus) * Plus 25 days holiday + Bank Holidays, Pension, etc. * Full on the job trai…
Registered Veterinary Nurse - SW London
This role in Dudley offers an exceptional chance to develop professionally in a supportive practice with a strong community presence. Location: SW London Working Hours: This role is working ful…
Food and Beverage Manager
Join Us at Grosvenor Casinos At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more …
LIVE IN Support Worker / HCA - Care in the Home
LIVE IN Support Worker / HCA - Care in the Home Description Are you passionate about making a positive difference in people's lives? We are currently seeking a dedicated and compassionate Live I…
Private Banking Director - Real Estate Finance
Private Banking Director - Real Estate Finance Team Commercial & Private Banking Location Holborn Office County Central London Ref # 23409 Closing Date 15-Sep-2025 We have been …
Adaptation Surveyor
JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Adaptation Surveyor to work full time based in Haringey. The…
Routine Podiatrist
To be successful in this role, you need to meet the below requirements: Have a minimum of 12 months of experience in routine podiatry, i.e. callus/corn removal, treatment of ingrown toenails, padd…
Dental Nurse
Dental Nurse / Trainee Dental Nurse – Full-Time – £16/hr &##128205; Location: Edgware &##128176; Salary: Up to £16 per hour (depending on experience) &##128344; Hours: Monday to Friday, 9:00 AM –…