Housing Officer
We’re looking for a Housing Officer to provide a professional, resident-focused housing management service across Your Place accommodation. This is a varied and rewarding role at the heart of housing operations, helping residents sustain their accommodation while ensuring homes are safe, well-managed, and compliant.
Key areas of responsibility include:
Managing tenancy and licence agreements, sign-ups and move-ins
Monitoring rent accounts and supporting arrears prevention
Coordinating voids and helping to minimise vacancy periods
Responding to housing-related enquiries and resident issues
Supporting compliance, property standards and access arrangements
Working collaboratively with Finance, Repairs, Support Services and Resident Services teams
Maintaining accurate records and contributing to service performance reporting
We're looking for someone with experience in housing, supported housing, homelessness, customer service or another resident-facing role, who is organised, professional, compassionate, and able to manage challenging situations in a firm but fair manner.
Interested in finding out more?
Click the link below to view the full Job Description and Person Specification , including detailed responsibilities, essential criteria, and application information.
Don't miss this opportunity to make a real difference in supporting residents and helping create safe, sustainable homes.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
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