Expatriate Benefits Consultant

Fantastic opportunity to join our Health and Benefits team as an Expatriate Benefits Consultant.

The Expat team partners with multinational organisations to develop and manage employee benefit programs for Internationally Mobile Employees and International assignees. With extensive experience in the unique challenges faced by global organisations with international assignees or expatriate employees, we work with select global insurers to ensure benefit programmes are compliant, competitive, and financially sustainable.

We are seeking an experienced consultant and account manager to support and drive our growth efforts in a London-based hybrid role. The position involves working closely with a team of account managers and the candidate will be responsible for helping to grow and develop our client portfolio. A key element will be the building of relationships with internal colleagues who have client facing responsibilities, to develop and raise the awareness and profile of the Expat team across the whole WTW community.

The Role:

• To work with WTW Consultants and our clients on the provision and selection of global expatriate medical, life and disability arrangements.
• Provide strategic consultative advice to clients around the design, delivery and ongoing management of their benefit programmes, working with other consultants within the team.
• Proactively update own knowledge of changes in legislation through talking to other associates and reading appropriate news briefs/publications. Apply this knowledge to day-to-day work.
• Manage providers on behalf of our clients using negotiation, relationship building and influencing skills as appropriate.
• Servicing, consulting with and retaining existing clients with a high level of service and credibility.
• Plan and organise renewals.
• Design and redesign of benefits.
• Manage and assist with re-broking exercises, analysis and verification of providers' contract terms.
• Deal with queries from clients.
• Maintain quality control procedures.
• Development of other colleagues’ technical knowledge and experience of healthcare benefit provision, including market developments and best practice.
• Develop client/prospect account plans to drive and secure new revenue growth.
• Work effectively as a member of the Health and Benefits team.
• Invest time to establish, build and grow a personal network across the business to support growth activities.
• Manage new business opportunities successfully through the buying process.
• Identify and pursue new growth opportunities to secure personal and team targets.

The Requirements:

• Comprehensive and up-to-date technical knowledge and practical experience in the areas of Employee Benefits, specifically the Expat market.
• Experience of consulting to multinational corporations and global organisations in the International Employee Benefit market.
• Excellent grounding in employee benefits; international healthcare, international life & disability policies and global providers.
• Excellent standard of written and oral communication.
• The ability to work with minimum supervision and within cross-disciplinary teams.
• Good collaboration with other consultants in Health & Benefits, as well as the wider WTW business.
• Computer literacy of Microsoft Office software, in particular Word, Excel, PowerPoint, Copilot.
• Able to learn quickly, use own initiative and organise own workload effectively.
• Able to work quickly, but accurately in a professional environment managing multiple work streams.
• An existing market presence with strong influencing skills with providers is preferred.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.