Applications Specialist
Hybrid - London (Marble Arch) Are you passionate about supporting cutting-edge retail and e-commerce technology? We’re partnering with a leading high end retail, e-commerce organisation who are looking for an Applications Support Specialist with strong experience in Point of Sale (POS) workflows and mobile applications . The Role
As part of a dynamic applications support team, you’ll play a key role in ensuring critical retail systems run smoothly across stores, digital channels, and mobile platforms. You’ll be responsible for:
- Providing 2nd/3rd line support for retail applications, including POS systems and mobile applications.
- Investigating, troubleshooting, and resolving incidents and service requests for a SaaS/CLoud Platform.
- Supporting upgrades, enhancements, and integrations within the e-commerce and retail technology stack.
- Working closely with development, infrastructure, and business teams to deliver seamless customer and colleague experiences.
- Creating documentation and knowledge articles for recurring issues.
We’re looking for someone with a proactive approach, excellent problem-solving skills, and a solid background in retail technology support. Ideally you’ll bring:
- Proven experience in applications support within e-commerce or retail environments .
- Strong understanding of Point of Sale (POS) workflows and in-store systems.
- Experience supporting mobile applications (iOS/Android).
- Familiarity with incident, problem, and change management processes (e.g. ITIL).
- Excellent stakeholder communication skills – able to translate technical detail into business-friendly language.
Recommended Jobs
Buyer
Buyer Location: Sheffield 2 days a week in office. PURPOSE OF THE ROLE: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing cl…
Client Development Specialist
The Client Development Specialist at Loro Piana in London is responsible for implementing marketing strategies and CRM programs to foster a high-performance clienteling culture. This full-time role in…
Retail Supervisor
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Hounslow store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractu…
Lecturer in HND Construction Management - Greenford
Lecturer in HND Construction Management - Greenford Department: Academic/Pearson partnership Location: Greenford - On site Type of Contract: Full-Time, Permanent (40 hours per week) - (N.B. …
Director - Senior Relationship Manager - MENA
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the …
Transaction Banking Operations - Client Service - Analyst/Associate - London
OPERATIONS Transaction Banking Operations is part of Transaction Banking within the Platform Solutions Division. We are responsible for building, developing and supporting Goldman Sachs’ Transacti…
Senior Architect
Are You a Visionary Senior Architect Ready to Shape Iconic Spaces? If you're a passionate Senior Architect looking to lead projects that blend creativity, sustainability, and functionality across a …
Shipper
Shipper - Logistics & Customer Service Champion Location: Greenwhich Salary: Competitive About the Role Are you a master of coordination, communication, and customer service? Hanson…
Associate, Quality Systems
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding be…
Digital & Integration (D&I) HQ HR Intern in City of London
Job description Digital & Integration (D&I) HQ HR Intern London About SLB We are SLB, a global technology company, driving energy innovation for a balanced planet. We are creating and…