Operations Specialist II

Skills and Competencies

• Strong attention to detail and organizational skills
• Demonstrates strong knowledge of MS programs including: Outlook, Word, Excel and PowerPoint
• Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience
• Excellent stakeholder management skills with the drive and enthusiasm required to achieve results and assume customer satisfaction.
• Ability to adapt to a changing environment and prioritize tasks accordingly
• Familiarity with debt capital markets preferred (e.g. coursework and/or relevant work experience) with prior experience of financial/legal documentation review
• Proficiency in German language both verbal and written is a plus

Education

• Minimum undergraduate degree (e.g., Bachelor’s degree)
• Minimum 2-3 years of relevant work experience

Responsibilities

The Ratings Operations Specialist III role is responsible for reviewing debt documents, applying rating procedures, managing issuance-related activities, and supporting the rating process through effective stakeholder engagement and quality control.

• Review lengthy debt documents and rating relevant provisions within the deal documents or pricing supplements
• Responsible for applying various rules, guidelines & procedures to a subset of issuance submitted for rating assignment
• Determine qualification using defined criteria for current published rating or whether analysis is required by Lead Analyst
• Continue to develop broad based knowledge of financial instruments, policies, and related business practices
• Facilitate comprehensive issuance portfolio management and issuer relationship management where needed
• Promptly & efficiently escalate, identify and research issuance, discrepancies, conflicts or otherwise & summarize findings for the Lead Analyst
• As part of the rating process, associate will, as needed, interact with issuers, investors and intermediaries
• Provide professional and prompt resolution related to inquiries for both internal & external clients
• Willing to accept new challenges and demonstrates flexibility with last minute changes in commitments and deadlines
• Audit the entries submitted by the Ratings Operations Specialist II to make sure entries are accurate and complete, check on Disclosure sheets
• Release of rating from the specialty queues
• Participate in semi-annual review of debts released by RDS team
• Participate in annual review of Standard Operating procedures (SOP)
• Participate in ad hoc special projects

About the Team

The Ratings Operations team plays a critical role in supporting the ratings process by reviewing debt issuance documentation, ensuring adherence to established policies and procedures, and maintaining the accuracy and integrity of rating-related data. Working closely with analysts, issuers, investors, and other market participants, the team helps facilitate efficient rating operations while supporting high-quality service delivery for internal and external stakeholders.