AI Internal Transformation, Engineering Manager

Stratford, Greater London

We\u2019re seeking a dynamic and strategic Global Process Excellence Leader to spearhead the design, standardisation, and implementation of end-to-end business processes across our organisation as part of a global ERP transformation. This role acts as a vital link between business functions and technology, ensuring that process excellence is embedded within our ERP solution and aligned with both strategic objectives and operational realities. Process Design & Standardisation

  • Lead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR) to align with ERP capabilities.
  • Collaborate with functional leaders to co-create process design principles and KPIs.
  • Build the capability of Operational Excellence across the organisations (regions & functions)
  • Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations.
  • Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption.
  • Stakeholder Engagement
  • Establish Global Process Ownership as a key element of the Operating Model of the organisation
  • Engage with GPOs and GPLs to drive process excellence methods and decisions across the organisation
  • Ability to engage at all levels in the organisation from a technical as well as business perspective
  • Act as the primary liaison between global business units, functional teams, and ERP programme leadership.
  • Facilitate workshops and change impact assessments to align stakeholders on process changes.
  • Change Management & Training
  • Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working.
  • Contribute to training content and ensure process owners are equipped to sustain the transformation.
  • Governance & Compliance
  • Ensure processes comply with internal controls, regulatory requirements, and industry standards.
  • Maintain documentation via chosen ERP process tool and oversee process governance post-implementation.
  • Ensure that Process and Data governance is adopted by regions and functions alike

    At least 5 years proven experience in leading global process transformation within ERP programmes
  • At least 5 years in people management / leadership roles
  • Experience working in multinational environments with diverse stakeholders
  • Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc), and reporting platforms
  • Experience with Business Process Architecture
  • Bachelor's or Master\u2019s in Business, Finance, Engineering, or related field
  • Expertise in operational excellence and process improvement methodologies
Posted 2025-10-18

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