Operations Coordinator UK/Intl

ONE COMPANY, TWO AMAZING BRANDS

Rude Health and Oddlygood are part of the pioneering Oddlygood & Company, a fast-growth Scandinavian market leader listed in major retailers in more than 40 markets across the world. Together, we’re on a mission to become Europe’s leading challenger in plant-based food & drink, competing across the dairy-free categories against brands like Alpro and Oatly.

Rude Health, founded at Nick and Camilla Barnard’s kitchen table in Wandsworth in 2005, celebrates real flavour and bright living. We craft bold plant-based drinks and cereals from natural ingredients that are as delicious as they are nutritious.

Oddlygood, established in 2018, redefines plant-based with products so delicious you’ll forget they’re made from plants—think irresistible drinks, “gurts,” desserts, and cheeses. Backed by Valio, Finland’s largest dairy cooperative, and Mandatum, a Nordic growth equity investor, we deliver exceptional quality and innovation in every product.

We are seeking a motivated and dedicated Operations Coordinator to join our dynamic team in the London office. In this role, you will have a significant impact on our company's success and customer satisfaction. As an Operations Coordinator, you will lead and streamline the order to cash process, ensuring smooth and efficient operations. Your goal will be to achieve the highest possible service level and customer satisfaction, consistently exceeding our customers' expectations. You will analyze key performance indicators (KPIs) and initiate and implement improvements to increase efficiency.

Key Responsibilities:

Order fulfilment & Managing Key Customer Accounts

• Manage a number of customer accounts from an operational perspective. Using communication skills and initiative to build strong relationships across the board.
• Work collaboratively with the Operations, Planning and Sales teams to stay on top of everything from new products to stock issues.
• Be on hand to solve problems and answer customer queries in a personable, professional matter.
• Lead the processing of orders, managing time effectively and utilising exceptional attention to detail, to ensure all orders are submitted on time with the correct stock requirements.
• Exhibit multitasking skills in order to oversee both manual and EDI order fulfilment, ensuring delivery OTIF and troubleshooting where necessary.
• Generate and submit invoices and be the first contact for credit control – taking responsibility for chasing debts.

Warehouse Management

• Liaise with our 3 rd party warehouse, overseeing logistics and solving problems that may arise.
• Review Stockholding and liase with Planning team on any potential under or overstocks.
• Carry out monthly Stock Reconciliations.

Overseeing logistical issues

• Utilise analytical skills and excel knowledge to analyse current sales and logistics, with the end result of improving business efficiency.
• Improve existing systems and implement new processes within Operations
• Monitor and improve Logistical Efficiencies
• Review monthly KPIs, recommend and implement improvements

KEY SKILLS / EXPERIENCES:

• Good organisation skills.
• Ability to communicate effectively as part of a team and with various external stakeholders.
• The energy and self-motivation to work within a rapidly growing business that is constantly evolving with changing priorities
• Able to work under pressure, meet deadlines and effectively multi-task/prioritise
• Pro-active, identifying issues as or before they arise

• Ideally experience in an FMCG businesses
• Microsoft Excel experience preferable

With Oddlygood, there is massive potential to leave your mark on the world. This is an inspiring, challenging job, with the support of small can-do team and passionate organization. You will have autonomy in the way you work, with a lot of support and potential for fantastic results! We also appreciate you bringing your personality into the game.

If you are results-driven, analytical, and enjoy a fast-paced work environment, you might be the person we are looking for. Join us and help take our services to the next level!

Please send your application as soon as possible, but latest by 5th October 2025. We will start the interviews already during the application period.

For further questions, please contact Iona Whitehead, [email protected]