Head of Wholesale Contracts - London/Hybrid (Hiring Immediately)

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Job reference 336123
Head of Wholesale Contracts - London/Hybrid
Competitive salary plus £4200 car allowance, healthcare 18% annual bonus potential, 27.5 da ys annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time

Office up to 3x per week

As a central commercial lead within Royal Mail’s Wholesale function, you will play a pivotal role in managing risk, guiding strategic decisions, and ensuring strong, value-adding relationships with our Access customers. This is an opportunity to shape high impact contracts that influence over £1.8bn of bulk mail traffic and support one of the UK’s most recognised brands.

About the Role

• Own the end to end performance of complex, high value commercial contracts, ensuring they deliver value and manage risk effectively
• Lead contract negotiations, variations, and dispute resolution in complex commercial and regulatory environments
• Provide commercial leadership on contract structure, terms, and risk mitigation for new and existing agreements
• Act as the central commercial interface between product, operations, legal, regulation, and finance
• Ensure compliance with legal, regulatory, competition law, and Royal Mail governance requirements
• Oversee contract monitoring, performance management, and enforcement of commercial terms
• Support account teams with senior level contract expertise to maintain strong customer relationships
• Lead virtual teams responsible for contract setup, administration, compliance checks, and governance
• Own Access customer communications relating to contractual terms and performance

About You

• Extensive experience in commercial contract management within complex or regulated environments
• Proven track record of negotiating and managing high value, complex contracts
• Strong commercial leadership mindset with the ability to protect value and manage risk
• Sound understanding of contract law, commercial terms, and regulatory considerations
• Confident influencing senior stakeholders internally and externally
• Highly analytical with strong attention to contractual detail
• Able to balance robust governance with pragmatic commercial outcomes
• Organised, resilient, and comfortable leading in ambiguous or fast moving environments

Desirable qualifications: LLB Degree level being attained.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group , we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: 24th April 2026 . Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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