Senior Venue Account Manager

We are seeking an experienced and dynamic Senior Venue Account Manager (AV Services) to join our team. You will play a key role in managing a talented AV team at a brand-new, state-of-the-art convention centre opening in 2026. The venue features advanced AV technology, including large-format LED screens, and offers a variety of spaces to accommodate a wide range of events. As the Senior Venue Account Manager, you will be responsible for overseeing the on-site AV team and working closely with the venue's sales and events teams to deliver outstanding technical solutions for clients. Key Responsibilities Team Management: Lead and manage the on-site AV team, ensuring effective resource allocation and coordination with the venue's sales team. Client Consultation: Assist the venue's events team by providing expert AV advice, participating in client show rounds, and offering creative solutions to enhance events. Proposal Development: Work with the events team to develop and produce quotations and proposals tailored to clients' needs. Resource Management: Collaborate with the in-house team to ensure the right AV resources are identified, booked, and prepared for each event. Relationship Building: Build and maintain strong relationships with the venue's events team and other key personnel, ensuring seamless communication and collaboration.Key qualifications include: Experience: Proven experience as a live events AV Account Manager, Venue AV Manager, or in a similar role, with a solid understanding of corporate events. Technical Expertise: Previous experience as an AV technician is essential, whether in a venue, as part of an AV events company, or as a freelance technician. Sales Drive: Strong sales instincts and the ability to identify opportunities to expand client relationships and deliver comprehensive AV solutions. Skills: Exceptional organisational and communication skills, both written and verbal. A strong command of Microsoft Office (Word, Excel, PowerPoint) is required. CRM Familiarity: Experience using a CRM system is a plus.Benefits Generous Commission & Bonus Scheme Private Medical Insurance Electric Vehicle Car Scheme Buy/Sell Holiday Scheme Enhanced Maternity/Paternity Leave Season Ticket Loans & Free Railcard Flexible Working Hours (subject to role requirements) Training & Development Opportunities Bike2Work Scheme Contributory Pension SchemeIf you are a leader with a passion for technology, innovation, and client service, we would love to hear from you