Head of Sales (Maternity Cover)

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our teams.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

Head of Sales for the leading gaming event worldwide.

At World Gaming, our people are at the absolute heart of what we do. We’re proud that our core values of Trust and loyalty, Care and Commitment, a love of learning, innovation and pride in what we do, define the way we carry out our work across all of our events, marketing solutions and communities.

We exist to provide the connections, insights and intelligence that fuel the growth of the modern, global gaming and gambling industry, so that together we can continue to build an industry that we can all be proud of.

If you share our values and want to be a part of a successful, dynamic and creative global business then we want to hear from you.

Role Overview & Key Responsibilities

The Head of Sales Role leads the ICE commercials as a member of the Clarion Live senior leadership team, reporting to the ICE Portfolio Director. This role also sits on the Gaming Events management board.

• Lead and execute the commercial strategy and revenue performance for ICE.

• Own end-to-end sales strategy, including rebook planning, go-to-market initiatives, targets, and KPIs across all events and manage and develop a high performing sales team.

Commercial Strategy & Performance

• Develop and implement pricing strategies aligned to market demand, competitive positioning, and revenue objectives

• Set, track, and deliver against revenue targets, ensuring consistent performance across all portfolios

• Maintain full ownership of sales pipelines, ensuring accurate forecasting and risk management

• Drive continuous optimisation of commercial performance through data-led insights and post-event analysis

Reporting & Governance

• Deliver weekly and monthly reporting on key metrics (revenue pacing, sqm sales, pipeline health, and risk) to senior stakeholders including Event Director, Managing Director, and Finance

• Represent the commercial function in senior leadership and project meetings, providing clear performance updates and strategic input.

• Lead on forecasting stages during the event key milestones.

Team Leadership & Development

• Lead, coach, and develop a high-performing ICE Sales team.

• Oversee collaboration with the wider B2B sales function during key campaign periods

• Act as escalation point for complex client issues, ensuring high standards of customer experience

Client & Revenue Ownership

• Manage and grow a portfolio of key accounts, driving retention and revenue expansion

• Build strong cross-functional relationships with Portfolio Director, Operations, Marketing, and Customer Success teams to maximise commercial outcomes

Event Delivery & Optimisation

• Lead floorplan strategy and optimisation in partnership with Operations, aligning with growth objectives

• Provide on-site commercial leadership during live events, driving rebook performance and team engagement

• Conduct post-event analysis to identify opportunities and inform continuous improvement

Knowledge, Skills & Behaviours:

• Previous experience in a senior sales management role is a requirement.

• Solid Salesforce use and forensic pipeline management, sales forecasting and highly accurate reporting skills, a must.

• Highly self-motivated, driven, resilient and thrives in exciting, pressurised and challenging environments.

• Excellent communication skills. The right candidate will be authoritative, confident, creative and be able to tailor their approach to ‘the room’, both with clients and stakeholders.

• Outgoing individuals, with excellent social skills, who are used to dealing with a broad range of people at every level will be able to make the best of this opportunity.

• A hunger to reach and exceed sales targets with a positive, ‘can do’ approach to work will deliver rewards.

• Self-starting, self-motivated, pro-active and comfortable with taking responsibility and work on own initiative to achieve personal targets.

• Demonstrates a strong ability to source new leads.

• Strong negotiation skills, utilised for driving sales.

• Be able to build trust and credibility amongst our potential customer base.

• Strong objection avoidance and objection handling skills.

• Excellent self-starting, organisational and time management skills.
  

Values:

The Gaming team is a group of enthusiastic individuals driven by the following values:

We love the unexpected

· We are adventurous and confident in trying new approaches

· We actively embrace and lead change

· We seek to surprise and delight at every opportunity

We are open and generous

· We engage proactively with stakeholders beyond the event itself

· We build and nurture communities grounded in sharing and collaboration

· We welcome diverse perspectives and embrace the ideas of others

We are committed to caring

· We take personal ownership to deliver outcomes

· We consider every step of the customer experience, end to end

· We strive to deeply understand and meet customer needs

We continuously learn

· We actively seek inspiration from a wide range of sources

· We relentlessly improve both what we do and how we do it

· We translate learning into tangible growth and impact

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. ()

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ()

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days’ holiday plus bank holidays

• End of year wellbeing shutdown (closed for the last week of the year)

• Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.

• Summer Hours in August (3pm finish on Fridays)

• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work

• Pension Scheme

• Private Medical Insurance

• Health Cash Plan

• Wellbeing Library (MYNDUP)

• Mentoring Programme

• Season Ticket Loan

• Cycle to Work Schemes

• Free on-site gym and shower facilities

• Free eyesight tests

• Free flu vaccination – offered on site once a year for all employees

Our Values

PASSION

We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.

CARE

We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.

IMAGINATION

Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.

TRUST

We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.

Equal Opportunities

We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.

Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.

When recruiting new employees or providing opportunities for promotion, we will:

• Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;

• Ensure that no person is unlawfully discriminated against;

• Select the best person for the role based on their skills, qualifications and abilities.

This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.