Group Quality Manager

Carrowhugh Group Limited
Islington, Greater London
Group Quality Manager
Our client is a major Building Contractor operating throughout the UK and Ireland Construction market. Projects are up to a value of £80 million.
They now have a requirement for an experienced Group Quality Manager to join them.
You will be a passionate and engaging Quality Specialist with the ability to lead, educate and influence at all levels within the business.
The post will be London based and managing all UK projects.
Job description
As part of the SHEQ team, the Group Quality Manager will provide strategic, pro-active advice and support to the Group to ensure their Integrated Management System remains compliant with ISO 9001:2015.
Responsibilities
Responsibilities include:
Assist with implementation, management and continual improvement of the company’s Integrated Management System (IMS).
Audit, monitor and review the IMS to ensure compliance and to manage business risks.
Take a leading role in the preparation and maintenance of audit schedules & external audits.
Integrated Management System - proactively manage, coordinate and maintain the Integrated Management System (IMS) with Process Owners and document authors. Support the development and implementation of quality plans, inspection and test plans and quality control methods. Undertake quality audits.
Challenge the processes, controls and documents in place to ensure they add value.
Actively look for new approaches, best practices or technologies in conjunction with others and where appropriate take these through to implementation.
Ensure non-conformances in products and processes are identified and resolved ensuring corrective and preventive actions are properly defined and implemented.
Prepare reports to enable analysis of quality performance.
Interface and liaison with external bodies in relation to Quality.
Quality Culture - design and develop quality management initiatives, policies and processes and controls.
Develop Quality Alerts on best practices, audit non-conformances and lessons learnt. Assist in identifying lessons learnt so that we can benefit from shared learning.
Support the establishment of the site specific plans, procedures, guides, templates, training materials and tools by providing guidance and review / comment.
Provide guidance and review / comment on the preparation of deliverables such as Quality Plans, Inspection & Test Plans, Work Procedures, Material Approval Forms, Quality checklist Templates, Handover Reports, including deliverables prepared by Suppliers.
Provide input and comment on quality requirements for procurement packages.
Participate in risk management and lessons learned.
Support the implementation of the quality management system through quality training and coaching.
Identify, plan and conduct surveillance checks and audits to verify that management system and work processes are being properly performed, that the processes are delivering their intended outputs, and that evidence to demonstrate this is retained. Auditing will include supplier assessment audits.
Intervene when the quality of works is at risk or has been affected, and escalate to senior management level as appropriate to ensure proper resolution.
Report on the performance of the management system, on opportunities for improvement, and on the need for change or innovation.
Provide regular reports to inform of current issues and actions, and their status.
Regularly review the results with the senior management as appropriate to identify areas for improvement and define related actions, and then follow up their implementation.
Promote the various management policies, objectives and key performance indicators (KPIs). Ensure those responsible to implement the Quality Management System have been sufficiently trained on the system and their respective responsibilities, including related objectives and KPIs.
Represent quality in the various site meetings internally, with Suppliers and with the Client.
Ensure the integrity of the management system is maintained when changes are planned and implemented.
Periodically review and update the Quality Management System documents, in particular the Plans, to ensure they remain applicable throughout the project life cycle.
Experience
Advanced level of Quality Management knowledge within the industry together with formal auditor training and good audit skills.
Proven track record of driving continuous quality improvements.
Experience of leading a team.
Ability to research, interpret and summarise complex information in a way that is relevant and easily understood both orally and in writing to a variety of audiences.
Good IT skills; including familiarity with a range of applications.
Organisational and time management skills.
Be good a communicator with people at all levels of the organisation.
Experience working in a similar role (preferably in the construction industry).
The ideal applicant will be able to demonstrate their experience, competency and flexibility to rise to challenging situations and take on responsibility as appropriate to the role and their capabilities.
If you wish to contact me prior to submitting application, please do not hesitate to do so. Thanks, Pat at Carrowhugh Group
Posted 2025-10-21

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