IT Service Manager

Hi there!
At MBC we continue to grow, and we are now looking for an IT Manager.

About MBC

May Business Consulting is an international consultancy firm that offers advisory services in digital transformation, change management, efficiency, and control. We take a client-centric approach and get proactively involved 100% to maximize our added value.

We have offices in Spain and the United Kingdom .

We work on international projects with financial institutions , fintechs , and startups .

About the role

We are looking for a Part-Time IT Service Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. You will help shape and execute the IT/Data roadmap, manage cyber risks, ensure service delivery excellence, and promote collaboration across a modern workplace environment. You’ll report directly to the Chief Information Officer (CIO) and be a key player in shaping the future IT landscape.

This is a part-time hybrid role, requiring only 3 working days per week, with 2 days in the London office and 1 day remote.

Responsibilities:

• Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre).

• Oversee change/release processes across platforms and endpoints.

• Lead cost-efficiency initiatives and manage the IT asset register (software/hardware).

• Develop and evolve the IT/Data roadmap aligned with strategic priorities (focus: decommissioning Virtual Data Centre).

• Lead RFP processes and manage vendor selection to deliver business-ready solutions.

• Ensure proper architecture input on security, performance, and availability.

• Oversee IT governance, compliance, and cybersecurity risk management.

• Drive adoption of Microsoft 365 tools (Teams, SharePoint, OneDrive) and enforce governance.

• Manage the cyber risk register and implement endpoint/application controls with service partners.

• Report regularly to the CIO and stakeholders on project status, risks, and security incidents.

Requirements:

• Proven experience managing a corporate IT estate and external providers.

• Expertise in Microsoft 365 adoption and information governance.

• Solid understanding of cybersecurity controls , identity & access management, and incident coordination.

• Familiarity with regulatory compliance and IT governance frameworks.

📍 Location : London – Hybrid work model

Join a young, dynamic consulting firm and continue growing your professional career. Work on international projects in a collaborative and high-impact environment.

We look forward to receiving your application!