Store Manager

COPAINS
London
Would you like to be our friend?

Copains is a Parisian high-end bakery committed to an innovative approach combining artisanal excellence, healthy eating and pleasure. Our products are 100% gluten-free, with a wide selection of vegan options, made from high-quality, local and seasonal ingredients.
Our shops aspire to be warm and modern places of sharing, where customer service and the taste experience are paramount.

The duties of the perfect companion:

As an ambassador for our brand, you are responsible for the smooth running of the shop and the customer experience:
  • Welcoming each customer with attention, listening and product expertise.
  • Leading, training and motivating the sales team with high standards and kindness.
  • Ensuring the consistent quality of product presentation and merchandising.
  • Monitor performance indicators: turnover, average basket size, customer satisfaction
  • Manage schedules, stock and deliveries
  • Ensure strict compliance with food hygiene and safety standards
  • Work closely with the laboratory and management to ensure consistency in the product range
What we offer:
  • A committed product universe, full of meaning and innovation.
  • An elegant, caring and stimulating working environment.
  • A rapidly growing, people-oriented company with strong values
  • A key position with real responsibilities and genuine opportunities for advancement within the network
  • Attractive remuneration with monthly bonuses
  • Meal vouchers, employer-sponsored health insurance and partial coverage of transport costs
  • Discounts on our products (and you're going to love them!)
To be our friends:
  • You have experience in point-of-sale management, ideally in the premium food, ready-to-wear or specialist retail sectors.
  • You are demanding, organised and attentive to the smallest details!
  • You have a genuine sense of service and excellent interpersonal skills.
  • You know how to manage a team, help it grow and instil a strong customer-focused culture.
  • You are sensitive to issues of nutrition, healthy eating and gluten-free diets, which is a plus.
  • You are fluent in professional English (because yes, we have a large international clientele!).
  • You are proficient in the use of management tools (cash register, orders, reporting).
  • You know how to make a heart in frothed milk?
Posted 2025-09-19