Technology Operating Model Manager

Job Description

Role: Technology Operating Model Manager

Location: London, Manchester, Newcastle, Edinburgh

Mobility: Up to 100%

Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO

As a team:

Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you’re engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client’s landscape.

Joining the team means becoming part of a community that serve Accenture’s clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients’ norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs.

Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage.

Your responsibilities as a technology operating model manager will include:

• Partner with technology and business leaders to architect “how” technology functions unlock business value and agility through the right operating model blueprint
• Co-creating a client’s Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs
• Shaping value cases to articulate the case for change
• Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives
• Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes
• Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud
• Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market
• Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles
• Supporting the creation of methods and processes by area / technology function, to embed new ways of working
• Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies
• Leading and coaching client teams in adopting new operating models and engineering practices
• Leading and coaching junior team members

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Qualification

We are looking for individuals with the following skills and experience:

• Technology Experience:
  • Have experience designing modern technology operating models or are an engineering professional with a background in Data & AI, DevOps or Platform Engineering that is seeking to pivot their career towards advisory work
  • Understand modern IT, Data, AI and Cloud operating model components and methodologies
  • Understand functional architecture and how this informs modern IT operating model structure and design
  • Are curious and passionate about exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.)
• Strategic Thinking:
  • Can synthesise business strategies and challenges to inform target technology operating model design
  • Can simplify and explain complex business technology challenges
  • Experience adapting operating model designs to meet varying client industry needs
• Stakeholder Management:
  • Ability to inspire teams and build consensus in high-pressure situations
  • Are comfortable co-creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome
  • Have proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders
• Delivery and Execution:
• Have experience working on complex digital transformation programmes
• Can work across multi-disciplinary teams

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Closing Date for Applications: Ongoing

Accenture reserves the right to close the role prior to this date should a suitable applicant be found

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Locations

London

Edinburgh

Manchester

Newcastle

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

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