Operations Assistant

Harrison Holgate
London
Operations Assistant – Insurance (Underwriting & Claims Support)

Location: London
Company: Underwriting Agency and MGA

About the Company

A specialist underwriting and claims Managing General Agent (MGA)

This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London’s insurance market.

The Opportunity

We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands-on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment.

You will play a key role in ensuring the smooth running of day-to-day operations, working closely with underwriters, claims handlers, brokers and insureds.

Key Responsibilities Underwriting Support
  • Assist with the renewal process, including requesting and processing proposal forms

  • Input and manage data within internal systems

  • Produce rating sheets using Excel

  • Process policy adjustments and endorsements

  • Generate policy documentation

  • Liaise with brokers, insureds and internal teams

  • Support payment plan setup with accounts

Claims Support
  • Log and process new claims into internal systems

  • Prepare files and allocate to Claims Handlers

  • Maintain claims diary systems

  • Manage correspondence and file requests

  • Produce and distribute bordereaux reports

General & Operational Duties
  • Maintain departmental procedures and documentation

  • Provide professional support to brokers and clients

  • Assist with general office duties and reception cover when required

  • Contribute to a positive team culture and continuous improvement

About You
  • Previous insurance experience is essential

  • Background in operations or administration within financial services

  • Strong attention to detail and organisational skills

  • Confident using Microsoft Excel and Word

  • Excellent written and verbal communication skills

  • A team player with a proactive, “can-do” attitude

  • Able to manage workload effectively and meet deadlines

Why Join?
  • Join a respected and growing MGA within the London market

  • Gain exposure across both underwriting and claims functions

  • Work in a collaborative, supportive and professional environment

Posted 2026-03-18

Recommended Jobs

Drama Teacher - Independent School - Croydon

Marchant Recruitment
Croydon, Greater London

Drama Teacher – Independent School – Croydon We are seeking an enthusiastic and dedicated Drama Teacher to join one of the leading Independent Schools in South London, based in Croydon . The s…

View Details
Posted 2025-12-03

Year 1 Teacher — Kingston — January 2026 start

Marchant Recruitment
Kingston upon Thames, Greater London

Are you an organised, creative Year 1 Teacher looking for a Full-Time role starting January 2026? A well-regarded Good primary in Kingston is recruiting a Year 1 Teacher to join its KS1 phase. The ap…

View Details
Posted 2025-10-21

Car Sales Executive

Orpington, Greater London

Sales Executive Role To meet and greet customers, qualify their needs and demonstrate vehicles accordingly. To follow a sales process, whilst providing excellent customer service, building a …

View Details
Posted 2025-09-11

PQ / FQ Patent Attorney - Mechanical Engineering

London

The flourishing Engineering department of this highly reputable firm’s London office is looking for a Part Qualified / Fully Qualified Patent Attorney (up to 4 years' post qualification experience) w…

View Details
Posted 2026-05-30

Site Manager - Inclusive Primary School in Tooting - ASAP...

Marchant Recruitment
London

An inclusive and community-focused primary school in Tooting is seeking a reliable and proactive Site Manager to join the school as soon as possible. This is an excellent opportunity to take responsi…

View Details
Posted 2026-03-21

Project Worker

Sanctuary Group
London

  Project Worker   John Pounds House, 271 Garratt Lane, London, SW18 4DU   £15.26 per hour   37.5 hours per week     Empower others to thrive   We’re proud to be recognised as the…

View Details
Posted 2026-04-30

Year 2 Teacher | Independent School in Barnet

Marchant Recruitment
Barnet, Greater London

A well-established and highly regarded independent school in Barnet is seeking a passionate and enthusiastic Year 2 Teacher to join their supportive and vibrant team. This full-time, permanent r…

View Details
Posted 2025-11-19

Account Partner - RTSM

Veeva Systems
London

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…

View Details
Posted 2026-04-30

Facilities Coordinator

Mint People
Uxbridge, Greater London

Facilities Coordinator Location: Uxbridge Salary: £30,000 We are currently recruiting for an experienced Facilities Coordinator to join a professional corporate environment based in Uxbridge.…

View Details
Posted 2026-05-30

Teacher of Computer Science - Camden Independent School

Marchant Recruitment
London

School Status & Location Sector: Highly Selective Independent School (with Sixth Form). Borough: Camden (Inner London, England). Start Date: Permanent, full-time role commencing January 2026…

View Details
Posted 2025-12-10