Hotel Receptionist - 5* Boutique Hotel

Hotel Receptionist – 5* Boutique Hotel

Kings Cross

Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels Group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists.

We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position.

The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible.

The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service.

The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed, so communication is key.

The Hotel Receptionist will:

• ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level.
• have great attention to details.
• have great communications skills.
• have excellent command of English, both verbal and written.
• be extremely knowledgeable in regard to the company services, standards & products.
• flexible on working hours and duties.
• have a great eye for details and will maintain guests’ record up to date at all times.
• provide exceptional customer service and unforgettable experience.

If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.