Buying Admin Assistant

Designer Exchange seeks a full Buying Admin Assistant to join the team in London.

The Buying Admin Assistant will be responsible for supporting the buying team with administrative tasks, welcoming customers into the buying area, being the first point of contact for all our customers who are looking to sell their goods to us, and managing documentation, data entry and communication.

Please note: the candidate would need to be fully flexible 7 days a week, weekend work required.

Key Responsibilities

Customer Focus:

• Greeting customer and being the first point of contact for our customers entering the in store buying area
• Managing the queue system for customers looking to sell their items
• Manage appointment system
• Offering beverages to customers whilst they are waiting to be seen and managing their wait time expectations

Collaboration & Communication:

• Weekly meetings with our buying and commercial managers to determine what items/ brands are a focus for the week or which items we should be rejecting.
• Working closely as a team with the in store buying team & head of pricing.

Quality Control:

• Looking through and assessing customer’s items they have brought in and checking against the company’s brand list/condition requirements and rejecting if they do not meet these standards.
• Communicating products we would or wouldn’t sell based on data given from other departments.
• Conduct & Standards
• Reinforce adherence to company policies and procedures in all areas
• Adhere to the Company’s ‘Code of Conduct’ and ensure this is followed throughout and respect this way of working
• Foster a positive working environment of integrity and ethical behaviour
• Ensure the work space is clean and tidy in line with Company Policies and Procedures, so that the store/work space meets the agreed company standards for open and closing times, appearance, housekeeping and product display

The above list is not exhaustive, and you may be required to carry out additional duties to meet the needs of the business

Profile:

• A passion for fashion and luxury products
• Excellent attention to detail
• Strong organisational skills
• Experience in using Google tools for document and data management
• Proficient in Google Workspace, e.g. Docs, Sheets, Slides, Drive, etc.

Application

Apply with a CV and cover letter outlining your suitability and interest.