Product Data Analyst

Who are you?

We are seeking a detail-oriented and analytical Product Data Analyst to join our team. In this role, you will transform datasets into actionable insights that drive decisions and business outcomes, for DrDoctor and our customers. You will work closely with product managers, designers, engineers, and business stakeholders to design and deliver impactful reports, dashboards, and analyses that inform product strategy and optimise performance.

If you are passionate about turning data into stories and enabling data-driven decision-making, we’d love to hear from you!

OK, that’s me, but who are DrDoctor?

Take a look at our careers page () to find out a bit more about our mission, vision, and impact!

But ultimately, we 💚 the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone – for patients, doctors, administrative teams and taxpayers. 

What would I be doing day to day?

One of the great things about a scale-up is that every day is different and there is always an opportunity to get involved in something outside of your ‘BAU’!

However, the key things you could expect would include:

• Build and maintain dashboards, reports, and visualisations that provide clear, actionable insights for product and business teams.

• Partner with stakeholders to define key metrics, KPIs, and reporting requirements aligned with business goals.

• Spending time on site, working collaboratively with NHS trusts across the UK

• Analyse datasets to identify trends, patterns, and opportunities for improvement across the business.

• Utilise critical thinking skills to help maintain data quality, collaborating with engineers and PMs to identify improvements

• Collaborate with data engineering to optimise data availability and usability for reporting.

• Respond to ad hoc data requests and deliver timely insights to support decision-making.

• Contribute to the evolution of our data consumption strategy, ensuring reporting solutions are scalable and user-friendly.

OK, I’m interested. What experience do I need to have?

• Strong experience in business intelligence and data analysis, preferably in a product-focused environment.

• Proficiency in Power BI, Looker, or similar BI tools and understand how to design intuitive, scalable dashboards as a key part of a product experience.

• Solid SQL skills for querying and validating data.

• Understanding of data modelling concepts and how they impact reporting performance.

• Ability to translate business questions into analytical solutions and communicate findings effectively to both technical and non-technical audiences.

• Curious, detail-oriented, and passionate about leveraging data to improve products and user experiences.

Nice to have

• Experience working with product analytics tools (e.g. Post Hog, Amplitude, Mixpanel, Hotjar).

• Knowledge of healthcare systems or relevant industry experience.

• Exposure to data governance and self-service analytics frameworks.

• Solid understanding of Python or a willingness to learn for more advanced reports and data exploration

• Familiarity with cloud-based data platforms and big data environments (e.g., Azure, Databricks) is a plus.

We know from research and experience that candidates may not apply if they don’t think they meet 100% of our requirements. If you don’t tick all the boxes but feel you would be a good fit, we would still love to hear from you. We are committed to creating a diverse and inclusive culture!

Just to let you know too, we will need you to have the Right To Work in the UK.

We are perfect for each other, what are the next steps ?

We are currently recruiting heavily and have a lot of CVs to go through. However, we don’t wait for roles to close before going through your CV. We will be in touch in a few days to let you know if we think we might be a match, and if we are not. Unfortunately, because we get so many CV’s we are not able to send a personalised reply if it’s not a match. However, if you want more details as to why, just drop us a note and we will arrange to get some feedback over to you.

If it’s a match, then we will arrange a time to talk to you on a quick 30 minute call. It’s just an informal chat so you can relax! We will tell you more about the role, the team and why you should want to join us.

If we continue, then we will invite you to meet some of the team, most likely virtually. Some our roles will also be subject to completing an assessment or a role related exercise.

We get there are a lot of great roles out there, so we will make sure to get through the rounds as quickly as possible. All we ask is you keep us up to date with your plans.

I can’t wait to get started, what are the perks?

An awesome team and mission? Oh, you want more?

We keep all of our Perks and Benefits updated on our careers page – we like to think there is something for everyone! Let us know if you have any questions regarding them.

As DrDoctor has grown, we are seeing more of our people wanting to socialise in different ways.

Whilst we know that some of us love to go to the pub, we want to make sure we are including a wide variety of activities and events for our teams to enjoy each other's company, we aim to continue creating an open space for anyone and everyone to suggest how they’d like to spend time with their teams.

We love a Summer and Christmas party and regular company/team socials and away days. In the past year or so, we have enjoyed AI Games, Agile Games, Terrarium Making, Wreath Making to name a few. We hold held various events for celebrations such as Holi Festival, International Women’s Day, Pancake Day and Pride celebrations and our Birthday!

Salary banding for this role is: £53,000 to £79,000.

We are open to various levels of experience for this role. When we offer a candidate we look at all our notes from our interview process, growth areas, strengths, experience and then offer at a level and a salary which is most appropriate for them.

#LI-Hybrid