Data Analytics Manager

Description

Data Analytics Manager

Data is core to our mission at Funding Circle to build a better financial world. We are looking for

an Analytics Manager for Reporting & Customer Insights to work as part of our data team,

reporting into the VP, Data.

Who are we?

We’re Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

Data at Funding Circle

We firmly believe that data is our key asset and that everyone across the organisation has a part

to play in making sure that we look after it, allowing us to better support our customers.

Our central data team lives in our Tech org and reports to the VP of Data. In order to strengthen

our data maturity and become truly data driven we are committed to:

• Building a strong data culture where data is treated as an asset

• Empowering our circlers to become highly data fluent and confident self serve users

• Enhancing our world class data platform

• Creating data products across all domains

• Transforming our business with ML & AI

The role

• Provide strategic leadership for the analytics function, aligned with business objectives

and the overall data and technology strategy.

• Champion best practices in data analysis, visualization, and storytelling within the team.

• Ensure the accuracy, integrity, and consistency of all reported data, implementing robust

data validation and quality control processes.

• Proactively identify areas for deep-dive analysis that can drive revenue growth, cost

efficiency, or improved customer experience with an emphasis on delivering analysis

• Build, lead, and mentor a high-performing team of data analysts, encouraging

continuous learning, professional development and fostering a culture of collaboration.

• Oversee delivery of the team's roadmap and objectives, project prioritization, and

resource allocation to ensure timely and high-quality delivery of reporting and analytical

insights.

• Oversee the management, maintenance, and optimization of our primary Business

• Intelligence tool, Tableau, ensuring its stability, performance, and user adoption.

What we’re looking for

• Experience in fostering "analytics excellence," including developing analytical methodologies, promoting data literacy, and ensuring high data quality and integrity.

• Ideally you have a background in FinTech or similar industries.

• A strong background in driving value with analysis – you understand how to move

beyond just reporting numbers to identifying strategic opportunities and solving

business problems through recommendations that are being derived through your

analysis (next best action, segmentation, customer / product behaviour analysis).

• You have very good sql and analytical methodology skills and you enjoy delivering deep

dives as well. This role is still very hands on and for someone who wants to lead a small

team and have impact through practicing analytics excellence.

• You act as a coach and mentor to the people inside and outside of your team,

continuously training your leadership muscle to be the best leader you can be.

• You communicate clearly with proven ability to adapt your communication style to

different situations and stakeholders.

• You love solving problems through data and to create new opportunities for internal and

external customers.

• You have experience with setting up best practices for BI Tools such as Tableau, Power BI

• or similar tools.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here:https://www.fundingcircle.com/uk/impact

• To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com

• And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A few highlights:

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.

• Health:Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.

• Wealth:Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.

• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.

• Lifestyle:Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.