Business Manager, Harrods London
- Deliver annual retail sales targets through effective business planning and strategy execution.
- Define and monitor weekly sales targets, providing clear rationale and performance updates.
- Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly.
- Identify new sales opportunities within brand guidelines and assess their effectiveness.
- Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports.
- Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions.
- Communicate risks and opportunities promptly to Head Office teams.
- Manage team absences proactively to ensure full counter coverage.
- Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems.
- Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service.
- Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed.
- Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices.
- Build and motivate high-performing teams that consistently meet or exceed KPIs.
- Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance.
- Implement company strategy across counter and nurture strong relationships with store management teams.
- Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy.
- Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact.
- Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards.
- Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities.
- Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales.
- A competitive salary and discretionary commission scheme
- 33 holiday days (including bank holidays)
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- A free product to try every time there is a new launch
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
- A range of opportunities to develop and grow personally and professionally
- 24/7 Access to Employee Assistance Programme called Lyrahealth
- Annual performance reviews so you know your La Prairie career is going in the right direction
Recommended Jobs
Senior UX & UI Designer
Vaimo is a full-service digital experience agency that helps brands and businesses grow by uniting commerce, content, data, and insights into seamless, engaging, and beautifully designed customer ex…
Client & Agency Partnerships Manager
SB Media Group is the home of Supercar Blondie, we are the world’s leading automotive entertainment media brand. Having started out as a female founded, single social influencer we’ve evolved into…
HR Analyst
We are working alongside a growing Lloyd’s Broker who are looking for a highly experienced Human Resources Analyst as they enter an incredibly busy period in the HR lifecycle. The opportunity will …
Senior Transport Planner
Senior Transport Planner Central London | Hybrid Working £40,000 - £50,000 + Benefits Are you an experienced Transport Planner looking for a new challenge in a collaborative, sociable consultancy e…
Corporate Tax Advisory & Compliance - Senior Manager - UK Wide
Senior Manager - Corporate Tax Advisory and Compliance UK Wide An exciting opportunity has arisen for a Senior Manager in Corporate Tax Advisory and Compliance to join a rapidly growing, dynami…
Spanish ECT - Independent School, Barnet
A highly academic Independent School in Barnet is seeking a permanent, full-time Early Career Teacher (ECT) of Spanish, starting January 2026. This is an excellent opportunity in a high-performing MF…
Physiotherapist - Band 7
Before responding to this Job Advert, please ensure that you have ‘right to work’ in the UK. Pertemps Medical Professionals are currently looking for a Band 7 Physiotherapist for our private clien…
History Teacher - Boys’ School in Kingston (January Start)
History Teacher – Boys’ School in Kingston (January Start) Location: Kingston Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Paid to scale A high-achieving boys…
Sales advisor 40h - Marylebone - Permanent M/F
From the Grands Boulevards in Paris, Fursac creates a demanding vision of a thoughtful, open, French wardrobe. Since 1973, the spirit has not changed: each of our garments must be as well thought-out…
Solutions Architect - Solutions Engineering
OVERVIEW OF 73 STRINGS: 73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered …