Ecommerce Merchandising Assistant Intern

Job Title: Ecommerce Merchandising Assistant Intern
Location: London, United Kingdom
Company: Vision Direct & Lenstore (Part of EssilorLuxottica)
Contract: Internship – 6 month

If you’ve worn a pair of glasses, we’ve already met. We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 190,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we ena-ble people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our unique corner of EssilorLuxottica supplies contact lenses online to consumers throughout Europe, with websites for the UK, Netherlands, France, Spain, Italy, Belgium and Ireland and warehouses in the UK, Am-sterdam & Girona. Our focus is providing a wide range of contact lenses at competitive prices, with speedy delivery and exceptional customer service.
About Vision Direct & Lenstore: Vision Direct and Lenstore are the leading contact lens e-commerce platforms in Europe, and as part of EssilorLuxottica, we are on a mission to make quality vision care accessible and convenient for everyone. We are dedicated to delivering exceptional customer experiences and expanding our reach within European markets, particularly in France, Spain, and Italy. As a fast-growing part of EssilorLuxottica, we are scaling new heights in innovation, operational excellence, and customer service.
Your #FutureInSight with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world?
Join us in redefining the boundaries of what’s possible!
Role Overview:
We are seeking a highly detail-oriented and data-driven E-commerce Merchandising Assistant Intern to
support the merchandising team in maintaining and enhancing the performance of our ecommerce platform. This role plays a crucial part in ensuring the site experience is optimally merchandised, accurate, and engaging for our customers. You will collaborate closely with the Merchandising, Tech, and UX/UI teams to manage product data, site visuals, and frontend changes.
Key Responsibilities
Site Merchandising
Regularly audit the website to ensure product images, content, and PLPs are accurate and up to date, confirming site functionality and correct linking of web toggles to maintain a smooth customer ordering experience
Identify and report any website or content inaccuracies, raising and tracking tickets with relevant technical teams to ensure timely resolution, minimise customer friction, and reduce potential sales loss.
Product Onboarding
Manage the process of onboarding new products, ensuring all relevant information and assets are captured, checked, and uploaded accurately.
Closely working with stakeholders to ensure a smooth and speedy onboarding in time with product launch deadlines
Visual Merchandising
Support the visual representation of product listings, including control of sorting orders and "visual shelf" logic.
Make informed recommendations for visual merchandising improvements
Competitor Shopping
Regularly review competitor websites, Price comparison sites and customer experiences, identifying relevant insights and proposing ideas to enhance our offering, including promotions, giveaways, visuals, and pricing strategies
Creating reports
Create and prepare slides and charts for Monthly Business reviews ready for the Merchandising Manager
Create and prepare adhoc excel reports ready for analysis
Create standardised data reports ready for export feeds

Skills & Qualifications
Strong analytical mindset.
Excellent attention to detail; able to identify small errors and inconsistencies.
Effective communication skills, both written and verbal, for cross-functional collaboration.
Proficient in preparing and organising data for analysis, including spreadsheets and product feeds.
Basic understanding of online retail and product lifecycle.

What We Offer:
Opportunity to make a meaningful impact at the intersection of healthcare and e-commerce in a fast-growing European market.
Competitive compensation package, including bonuses and benefits.
Career growth and development within EssilorLuxottica’s global network.
A collaborative and innovative work environment in our London office.

To Apply
If you’re ready to play a pivotal role in shaping the future of Vision Direct & Lenstore we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience and vision for this role.

Recruiting process
Our recruitment process may vary; If you are selected, you will be contacted by a member of the Team to guide you through the specific steps for your application.
Our Diversity, Equity and Inclusion commitment
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.