IT Level 3 Apprenticeship - Bates IT

IT Level 3 Apprenticeship - Bates IT

Bates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout.

The successful apprentice will be working at 2-3 different sites across a week:

• 1st Floor, Side B, Maple House, 149 Tottenham Court Road, W1T 7NF
• Barnet Enfield and Harringay Mental Health Trust, Block B2, St. Ann's Hospital, St Ann's Rd, London, N15 3TH
• West Hertfordshire Teaching Hospitals NHS Trust, Trust Offices, Watford General Hospital, Vicarage Road, Watford, Hertfordshire, WD18 0HB

Responsibilities:

• To provide technical advice, and to work closely with colleagues to maintain agreed service levels
• To implement and work on specific IT projects as required
• Provide onsite and face to face ICT support to customer organisations
• Provide Service Desk support / cover as required
• To provide support for the Client Manager in times of absence
• To help maintain operational procedures and system documentation
• Deliver to deadlines
• Diagnosing and resolving technical faults accurately
• Ghosting and deploying desktop images

Required skills:

• Willing to go the extra mile
• Positive mental attitude
• Works well in a team
• Ability to work alone

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Working hours:

9am - 5.30pm

Benefits:

• Coffee machine
• Team outings
• Pension
• Causal wear

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.