Financial Inclusion Strategy Lead LBHF622237

Job Details:

Salary range: £56,436 - £59,574 per annum
Work location: The Clockwork Building, 45 Beavor Lane, London, W6 9AR
Hours per week: 36
Contract type: Permanent
Closing date: 10 October 2025
Interview date: Week commencing 15 or 22 October 2025
Contact details for Informal discussion: Stefan Robinson, Head of Policy and PMO via email: [email protected]

About the role

We are seeking a dynamic and experienced individual to lead the development and delivery of a new Financial Inclusion Strategy (FIS).

You will deliver on the H&F Plan 2023-2026 commitment to build local financial resilience for residents. Central to this will be helping residents make informed financial decisions, maximise their income, and access the advice and support they need. You will take a partnership-led approach, working closely with internal services, community groups and industry experts to help prevent unmanageable debt and promote long-term financial wellbeing for residents across the borough.

The new FIS will ensure that every resident, regardless of income or background, can access the financial tools, advice and support they need to thrive. By tackling financial exclusion, the council aims not only reduce poverty and problematic debt but also build a more resilient and fairer borough.

You will draw on your skills in research and data analytics to generate actionable insights, inform strategic decision-making, and evaluate the impact of financial inclusion initiatives, ensuring our approach is evidence-led and responsive to residents' needs. You will also be confident and personable in working with a diverse range of stakeholders, with the ability to bring people together to initiate and deliver lasting change.

This role offers the opportunity to create real-world positive impacts for residents across the borough. You will accelerate the strategy by leveraging existing resources and fostering partnerships to deliver targeted, evidence-based support and tangible impacts. At the same time, you will ensure your priority projects and implementation plan align well with wider council aims and initiatives, such as the council’s Digital Inclusion Strategy.

You will have excellent communication skills, and be skilled in delivering influential reports, presentations and engagement exercises at pace. You will report regularly to senior managers, the Cost-of Living Working group, and the Cabinet Member on progress.

Please refer to the for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE .

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [email protected] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.