Maintenance Surveyor

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.

We're recruiting for x5 Maintenance Surveyors to join our team in Wembley. You'll work from home, on site and in the office so a full UK drivers license and your own transport is essential.

The role

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers.

You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit.

You'll also be responsible for:

• Carrying out inspections as needed prior to, during and on completion of repairs
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
• Maintaining high quality data within the property systems
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date

What you'll need

To be successful in this role you will need:

• Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

What can we offer you

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional paid Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

It's a fantastic time to join us at SNG!. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.