Credit Controller - Rolling contract

Remote (UK) with occasional meetings if required

About Us

native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace.

Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.

About the Role

We’re looking for an experienced Credit Controller to support the business with day-to-day accounts receivable activity and help improve cash collection. This is a hands-on contractor role focused on getting invoices paid on time, resolving queries quickly, and keeping the sales ledger clean and accurate.

You’ll work closely with Finance, Sales, and Account Management to ensure strong cash flow while maintaining positive customer relationships.

Key Responsibilities

Credit Control & Collections

• Proactively chase outstanding invoices via email and phone

• Maintain an accurate and up-to-date sales ledger

• Reduce aged debt and improve debtor days

• Agree and monitor payment plans where needed

Invoicing & Queries

• Investigate and resolve invoice queries promptly

• Liaise with internal teams to unblock payment issues

• Ensure invoices are raised accurately and in line with contract terms

Reporting & Controls

• Produce regular aged debt reports and cash collection updates

• Flag high-risk accounts and overdue balances early

• Support month-end close activities related to AR

Process Improvement

• Identify opportunities to improve credit control processes

• Support documentation of credit control procedures if required

What We’re Looking For

Experience

• Proven experience as a Credit Controller or Accounts Receivable professional

• Strong background in B2B credit control

• Comfortable working in a fast-paced, changing environment

Skills

• Excellent communication and negotiation skills

• Confident chasing debt while maintaining strong relationships

• Highly organised with strong attention to detail

• Solid Excel skills

• Experience using accounting systems (e.g. Xero, NetSuite, Sage, or similar)

Nice to Have

• Experience working with contractors or startups

• Exposure to campaign-based or project billing

• Immediate or short-notice availability

What Success Looks Like

• Reduction in overdue debt

• Improved cash collection and visibility

• Faster resolution of invoice disputes

• Finance team breathing easier (always a win)

Equal Opportunity Statement

We are actively creating an equitable environment for everyone at native to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.