Email Marketing Executive
At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
Joseph Joseph’s business has historically been built on supplying products to retailers, both bricks and mortar and ecommerce. The JosephJoseph.com platform has been growing and we now have an ambitious and aggressive growth plan to expand our D2C Operations globally within the next 5 years.
We are looking for an enthusiastic Email Marketing Executive to join the team. Already operating across 6 global sites, this is an exciting time to join the Ecommerce team as we build the key foundations for growth. We require an enthusiastic individual with a genuine willingness and eagerness to learn and support the various functions of the team.
What you will be doing:
Manage the day-to-day running of Joseph Joseph’s Email Marketing strategy.
Responsible for managing both broadcast and automated email campaigns via our ESP Ometria, whilst identifying opportunities to optimise performance.
Managing the planning, briefing, building, linking, testing, and scheduling of all emails.
Monitor our customer database and ensure we remain GDPR compliant.
Improve retention rates and help convert leads into customers.
Create CRM customer lists for ad-hoc and automated campaigns and digital marketing.
Work closely with the Email & CRM Manager on defining and executing the email marketing roadmap to deliver objectives.
Work closely with Ometria to understand best practises and find opportunities for improvement.
Ideate and execute A/B tests for broadcast and automated emails. Continually monitor and track performance, report on findings and use these to improve future campaigns.
Report on channel performance using our internal analytics tools and Ometria, for daily, monthly, and yearly trade reports.
Work closely with the Ecommerce, Creative and Brand teams to ensure email supports business priorities while driving key KPIs.
Assist on SMS strategy, to support the growth of our SMS marketing channel, including planning, scheduling and reporting.
Monitoring marketing trends and leading on competitor research to remain competitive within our own email marketing comms.
Develop and own our personalisation and segmentation roadmap
Working with the trade team on Email Localisation and SKU selection, and owning and managing the email translations process
What we need from you:
At least 1 years’ experience in an email marketing role.
Have managed an email platform previously (e.g. Ometria, Klaviyo, Emarsys, Braze, MailChimp) in an ecommerce environment. (Ometria experience an advantage, but not required)
Knowledge and ability to pull reports using reporting dashboards (e.g. GA4, platform data)
Ability to work closely and productively with internal and external stakeholders.
Have an analytical mindset and the ability to provide insight into performance, using this to make informed decisions.
Exceptional attention to detail, ability to spot and correct errors, and ability to thoroughly and comprehensively test links, stock levels and regional variances for every email that gets sent out.
Experience with our SMS platform, Attentive, beneficial but not required.
Some knowledge of customer segmentation would be beneficial but not required.
Some knowledge of editing HTML would be an advantage but not required.
What you’ll get from us:
Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme
Training and Development
Holiday carry-over scheme
Season-ticket travel loan
Cycle to work scheme
Parental Leave support
Holiday trading (buy/sell) and extra holiday days for long service
Recommended Jobs
Trainee Lettings Consultant
Job Title: Trainee Lettings Consultant Location: Chiswick Brand : Stirling Ackroyd Salary : up to £40,000 OTE per annum Hours : Monday - Thursday; 8:45am - 6:30pm, Friday; 8:45am - 6…
Sales Associate - Cookshop
As a Sales Associate within our established and prestigious cookshop department within Harrods homeware, you’ll enjoy a package that includes a salary of £27,895 + commission, as well as access to ou…
Sociology Teacher - Outstanding Girls’ Secondary School,...
Sociology Teacher – Outstanding Girls’ Secondary School, Wandsworth (January Start) School Information This Outstanding Ofsted-rated girls’ secondary school in Wandsworth is known for its academ…
Audit & Accounts Semi Senior
Join Our Client as an Audit & Accounts Semi Senior Are you a talented Accounts and/or Audit Semi Senior seeking an exciting opportunity in Central London? Look no further! Our client is a thriving…
Contract, Social Account Manager
Social Account Manager (Freelance / Contract) Day Rate: £300 per day Start: ASAP Duration: Initial contract with potential to extend Location: Hybrid (London-based agency) Overview…
Senior Policy Manager - Higher Education
About Public First, an SHGH Company Public First is a specialist consultancy that helps charities, philanthropists, public sector bodies and global brands to improve public policy. Based in London…
Nanny needed for school runs, Job ID J1DCB4
This lovely family, based in Camden, London, is looking for an after-school nanny to care for their toddler and assist with general nanny duties. The two older children are independent and do not nee…
Performance Marketing Manager - Snuggle Me Organic
About Snuggle Me Organic Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made …
Model Developer, Trading and Client Controls
Position Overview Job Title Model Developer, Trading and Client Controls Location London Corporate Title Vice President Group Strategic Analytics is part of Group Chief Operation Off…
Technical Surveyor
Technical Surveyor Salary - £33,000 - OTE £35,000 – £40,000 per annum Eastern - Covering RM, CM, IG, EN & E Postcodes Sharps Furniture Group – The UK’s Leading Fitted Furniture Specialist …