Market Pricing Manager

About us

We love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets.

About the Opportunity

This is an exciting opportunity to join our wider Underwriting team, as our new Market Pricing Manager, you’ll be a key figure in driving the evolution and growth of ManyPets, you’ll support and innovate processes across our UK Pet insurance book.

In this role you’ll use your deep expertise in market pricing and pricing optimisation to support our Pricing strategy by monitoring and analysing market trends and making the best of your unique skill set across market pricing, and loss ratio analysis to deliver actionable insight to the business.

You’ll be at the heart of the Underwriting team, reporting to our Head of Pricing and building strong relationships in Underwriting, Actuarial, Finance and Marketing teams.

Your Focus

• Work closely with our Head of Pricing to deliver pricing strategy, deputising where needed.
• Lead the development and refinement of pricing strategy in collaboration with the Head of Pricing, providing leadership and guidance to the pricing team.
• Own market pricing activities including development of our demand, elasticity, and market pricing models and own and develop our pricing optimisation framework.
• Providing inputs into the management and development of our lifetime value modelling and multi-year price optimisation models and strategic approach.
• Monitor market trends and extract insight on competitor benchmarking to make rate recommendations.
• Build a strong relationship with marketing and keep the business informed of our competitive position and conversion performance in our trading meetings.
• Support the Head of Pricing as needed to act as pricing representative in trading meetings to put forth pricing viewpoints on trading performance and upcoming changes.
• You’ll communicate results effectively to realise business gains from valuable insight and present rate recommendations to senior stakeholders, external parties, and pricing committees.
• Support and peer review analysts with line management responsibility for one pricing analyst.

What Leads to Success

Here are some of the individual skills we know will enable you to succeed in this position. If you don’t tick every box - don't worry, as we can support you in both your personal and professional development:

• You bring high accuracy, quality, and attention to detail in everything you do.
• You’re able to work and learn quickly in a fast-paced and often changeable environment.
• You’re detail focused, analytical, and able to communicate outputs clearly and simply.
• You build collaborative relationships and demonstrate the ability to influence across the business - you make change happen by working well with others.
• You're a customer-centric and can view what you do through customer’s eyes - while remaining commercially astute.
• Your colleagues know you as being a clear communicator, and someone who can present persuasively and explain why something is important.
• You’re curious - you like to keep up to date with technical developments in the insurance industry.

What We’re Looking For

• Ideally, you’ll already be a Pricing Manager or experienced senior analyst with technical pricing skills looking to step up.
• You have strong commercial experience in a pricing role, preferably direct or aggregator-led personal lines insurance.
• You’ll be an expert in predictive modelling and price optimisation with exposure to the latest emerging techniques in these domains such as machine learning and AI.
• You’re up to date with technical developments in the insurance industry and best practice in actuarial methods.
• You're a confident user of pricing tools, systems, and languages such as Python, SQL, Earnix, Radar or similar.
• Owing to the nature of the role, we will need you to have a degree-level qualification (or equivalent) in Mathematics, Science, Engineering, or a related degree, with a minimum of a 2:1 classification.

Ways of working

On a typical day you’ll be working from a laptop with a screen, mouse, keyboard, and headset. You’ll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too – we’d expect you to be using your computer for around seven hours a day. We’d ask that you have a distraction-free work area and a reliable internet connection with a speed of 25Mbps so you can work effectively. We’ll make sure you have the right home set-up that supports you in the role by providing best-in-class technology, money towards a desk, and vision support.

Inclusion at ManyPets

We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback. If you'd like to read more about this, please download our Approach to Inclusion policy.

Reasonable adjustments and support

If you need any help, support, or advice at any point during the hiring process please email [email protected] . If you want to ask any questions or request an adjustment, please let us know and we'll do what we can to flex our approach.

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