Client Advisor in City of London
Job description
Welcome to the UMusic Shop – Camden
By Umusic Hospitality & Lifestyle
This is not your typical retail space. Opening in December, the Umusic Shop Camden will be a one-of-a-kind immersive concept store where music, entertainment, and culture come to life. From exclusive artist merch, limited-edition vinyl’s, streetwear, and curated accessories to a grab-and-go coffee bar, live DJ sets, and a self-care/style corner, this is Umusic retail universe, reimagined. It’s not just about shopping; it’s about experiencing a lifestyle.
We’re building a team of passionate, fun, music-loving individuals with a background in retail, lifestyle brands, and creative concept openings, ready to help shape a cool, authentic, and engaging customer journey from day one.
- CLIENT ADVISOR
Client Advisors are the front-facing soul of our store, providing tailored service, sharing product knowledge, and helping guests, including VIPs and high-profile customers, connect with the culture and creativity behind every item.
Key Responsibilities
- Deliver exceptional, VIP-level customer service with energy, authenticity, and attention to detail.
- Guide every guest through an immersive experience across all store zones.
- Build strong client relationships, anticipate needs, and provide personalized recommendations.
- Support daily store operations, including stock control, styling, and activations.
- Participate in events, artist launches, and community moments that elevate the brand.
- Act as a true brand ambassador, reflecting Universal Music’s values, energy, and cool factor.
What We’re Looking For
- Background (3 to 5 years of experience) in premium retail or lifestyle environments, ideally new creative concepts.
- A natural host with emotional intelligence, charisma, and a client-first mindset.
- Passion for music, fashion, and creating meaningful experiences.
- Ability to confidently interact with VIP guests and high-visibility clients with professionalism and warmth.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City of London
- Type of Contract
- Casual / Part Time Jobs
- Published at
- 15-11-2025
- Profession type
- Retail
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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