Client Advisor in City of London

City of London, Greater London

Job description

Welcome to the UMusic Shop – Camden

By Umusic Hospitality & Lifestyle

This is not your typical retail space. Opening in December, the Umusic Shop Camden will be a one-of-a-kind immersive concept store where music, entertainment, and culture come to life. From exclusive artist merch, limited-edition vinyl’s, streetwear, and curated accessories to a grab-and-go coffee bar, live DJ sets, and a self-care/style corner, this is Umusic retail universe, reimagined. It’s not just about shopping; it’s about experiencing a lifestyle.

We’re building a team of passionate, fun, music-loving individuals with a background in retail, lifestyle brands, and creative concept openings, ready to help shape a cool, authentic, and engaging customer journey from day one.

  1. CLIENT ADVISOR

Client Advisors are the front-facing soul of our store, providing tailored service, sharing product knowledge, and helping guests, including VIPs and high-profile customers, connect with the culture and creativity behind every item.

Key Responsibilities

  • Deliver exceptional, VIP-level customer service with energy, authenticity, and attention to detail.
  • Guide every guest through an immersive experience across all store zones.
  • Build strong client relationships, anticipate needs, and provide personalized recommendations.
  • Support daily store operations, including stock control, styling, and activations.
  • Participate in events, artist launches, and community moments that elevate the brand.
  • Act as a true brand ambassador, reflecting Universal Music’s values, energy, and cool factor.

What We’re Looking For

  • Background (3 to 5 years of experience) in premium retail or lifestyle environments, ideally new creative concepts.
  • A natural host with emotional intelligence, charisma, and a client-first mindset.
  • Passion for music, fashion, and creating meaningful experiences.
  • Ability to confidently interact with VIP guests and high-visibility clients with professionalism and warmth.

Extra information

Status
Open
Education Level
Secondary School
Location
City of London
Type of Contract
Casual / Part Time Jobs
Published at
15-11-2025
Profession type
Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English
Posted 2025-11-15

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