General Manager - Shoreditch
As General Manager, you will lead our Shoreditch flagship and help define what Origin retail looks and feels like in London. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.
What You Will Do
Lead day-to-day operations, service quality, and front-of-house standards
Build, coach, and develop a skilled and engaged team, including SCA training progression
Own site performance across revenue, gross profit, labour, and cost of goods
Champion Origin’s customer journey, coffee knowledge, and community presence
Maintain strong health, safety, and food compliance standards
Deliver in-store events, collaborations, and activations with central teams
Act as a clear communication lead between the café and the wider business
Who You Are
An experienced hospitality leader with a background in speciality coffee or premium hospitality
Commercially confident, operationally strong, and calm under pressure
Passionate about people development, excellent service, and quality coffee
Comfortable leading a high-profile, design-led flagship environment
Values-led, inclusive, and consistent in your leadership approach
Skills and Experience
Experience managing a hospitality or speciality coffee site
Strong financial capability across P&L, labour, and forecasting
Proven people leadership and coaching experience
Confident communicator with strong organisational skills
Comfortable using Microsoft 365 and digital systems
Experience in a B Corp or purpose-led business is a plus
Why Origin
26 days holiday, including your birthday off + flexible bank holidays
All the coffee you could dream of – plus discounts on merch and partner products
Work that’s meaningful, creative, and rooted in values
Industry-leading brand with a people-first culture
B-Corp certified and proudly independent
SCA training and ongoing learning opportunities for all employees
Enhanced family leave for every kind of parent
Pension scheme with 5% employer contributions
Access to a 24/7 Employee Assistance Programme & GP Service
Enhanced sick pay, period leave & personal days
Two paid volunteering days every year
Everyone is Welcome at Origin
We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.
Why Join Us?
At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.
While you are here and before you apply, take a look at us on Instagram.
Recommended Jobs
French-speaking Nanny, Job ID J1E7C7
A lovely family in Bayswater, London, is seeking a Full-time Nanny to provide attentive care for their precious toddler. Someone seeking a long-term role and who views being a nanny as a rewarding ca…
Surgical Focused Vet - Soft Tissue and Orthopaedics - Independent Practice
Veterinary Surgeon – South West London – Up to £75,000 We are delighted to offer a fantastic opportunity for a dedicated and customer-focused Veterinary Surgeon to join this well-established indep…
Client Advisor
Gucci seeks a Client Advisor for its Selfridges location in London. This role involves achieving sales targets, enhancing client experiences, and developing client relationships. Candidates should hav…
LKS2 Teacher | Lambeth
Would you like a high-impact Part-Time role as an LKS2 Teacher in Lambeth beginning January 2026? This LKS2 Teacher post offers concentrated classroom time with full involvement in planning and train…
Site Manager Position - Harrow - Outstanding School
School Status & Location Sector: Outstanding Ofsted-rated High School, Outer London. Borough: Harrow. Start Date: Permanent, full-time role commencing January 2026. The Opportunity & Sc…
Music Teacher - Independent Girls’ School, Wandsworth
Music Teacher – Independent Girls’ School, Wandsworth (January Start) Location: Wandsworth Contract: Full-time, Permanent Salary: Paid to Scale Start Date: January 2026 A leading in…
Caretaker | Southwark
Are you a practical, hands-on Caretaker looking for a varied site role from January 2026? Would you like to work on a well-resourced primary site in Southwark where the Caretaker is central to day-to…
Software engineer / hr
Job Description: About The Job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , Gener…
Personal Assistant
It's been a while since I had this up, and though I did successfully make two hires over the years, so it's time to revamp it to highlight some change of circumstances. For starters, the description i…