Re-use Hub Manager

Are you interested in supporting the circular economy, and giving products a new life?

SUEZ are looking for a Re-use Hub Manager. This is a new vacancy for the Circular Economy Hub SUEZ are setting up in West London.

At SUEZ, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.

Salary: £34,000 - £38,000

Benefits: up to 10% annual bonus, 3x life assurance policy, 25 days holiday plus 8 bank holidays, 5% employer pension and additional benefits.

Location: Acton

What will I be doing?

• Ensuring the smooth operation of the shop, and the ReActon Standard Operating procedures and Policies are adhered to
• Training and supervising shop assistants and other staff
• Overall management and reporting for the re-use shop, e-sales, events and workshops
• Ensure effective security of cash, stock and premises
• Promote the re-use hub and re-use shop via social media, managing the team to ensure socials are kept up to date
• Promote consistent shop display, communications and pricing Develop protocols for selling ‘extra’ valuable items through other platforms e.g. auction
• Line management responsibilities for E-Sales Supervisor and Retail Assistants.
• Coordinate and monitor the receipt, repair and dispatch of goods according to the Standard Operating Protocols
• Keep stock control systems up to date and make sure inventories are accurate
• Produce regular reports and statics on a daily, weekly and monthly basis
• Oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems, including training staff on how to use.
• Ensure goods are cleaned, repaired and tested according to the Quality Standard Operating Protocol
• Analyse key performance indicators to anticipate future product needs
• Maintain excellent levels of customer service and retail standards
• Ensure goods are cleaned, repaired and tested according to the Quality Standard Operating Protocol
• Ensure full compliance with all relevant guidance and regulations for re-use, ensuring that all items offered for sale are fit for purpose.
• Achieve sales targets for the re-use hub, shops, events and online sales
• Maintain excellent levels of customer service and retail standards
• Keep stock control systems up to date and make sure inventories are accurate

What are the requirements?

• Excellent levels of customer service
• Formidable communication skills - both written and orally
• Experience of retail selling, pricing and display
• Supervisory experience

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.