Sales Support Executive
Manpower is currently looking for a Sales Support Executive to work with our global FMCG client, renowned for brands such as Magnum, Carte d'Or, Cornetto, Walls, and become an integral part of their fast-paced FMCG environment.
This is a full-time temporary role, for 3 months requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up from £ 42,000 to £52,500 per annum, pro rata, depending upon experience.
The role offers remote working with occasional visits to Kingston Upon Thames, Surrey.
ABOUT THE COMPANY: Life Tastes Better with Ice Cream
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers.? Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.?
With 19,000 expert ice cream colleagues and iconic brands like Magnum, Selecta, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
We dream big but keep things simple to act fast.? If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
Role Purpose
To provide essential commercial and administrative support to the Out of Home Wholesale team. This role focuses on ensuring smooth back-office operations across invoicing, pricing, rebates, and customer file maintenance to keep customer delivery uninterrupted.
Key Responsibilities
1. Invoice & Financial Administration
- Process customer invoices accurately and on time.
- Reconcile invoice discrepancies and support resolution of customer queries.
- Support the tracking and validation of commercial spend.
2. Rebate & Claims Support
- Maintain up?to?date rebate trackers for key wholesale partners.
- Process customer claims, ensuring alignment to agreed terms and internal guidelines.
- Support end?period accruals by providing accurate and timely data.
3. Pricing & File Management
- Maintain customer price files, ensuring accuracy across all products and channels.
- Support implementation of price changes, including communication and system updates.
- Conduct regular checks to ensure data integrity and correct alignment between systems.
4. Commercial Data & Reporting
- Provide weekly commercial reports and support ad?hoc data requests from the team.
- Assist with maintaining customer performance dashboards and internal trackers.
5. Internal Coordination
- Work with supply chain, finance, and customer service teams to ensure smooth delivery of customer commitments.
- Support account teams with administrative tasks, document preparation, and internal processes.
Skills & Experience
- Experience in commercial support, sales administration, finance admin, or a similar back-office function (FMCG experience beneficial).
- Strong Excel capability (VLOOKUP/XLOOKUP, pivot tables).
- High attention to detail and accuracy in data handling.
- Ability to work independently, prioritise workload, and meet deadlines.
- Strong communication and stakeholder management skills.
Personal Attributes
- Organised, reliable, and proactive.
- Comfortable working with numbers and structured data.
- Team player with a "can?do" mindset.
- Able to quickly learn new systems and processes.
Additional Information
Kingston working environment:
- Contractors who are based at Kingston will be eligible to get free parking at a local carpark
- There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products.
- A canteen
- A Gym is available for use on the Ground Floor (with subscription).
Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
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