Revenue Operations Lead

About Borderless

At Borderless, we’re building a world where borders are no longer barriers - where anyone can move anywhere, seamlessly and safely.

Founded in 2023, we’ve already helped 600+ UK businesses and 15,000+ individuals navigate the complexity of immigration.

Powered by technology, and supported by an expert team, our platform removes the friction of Home Office compliance, visa processing and sponsor licence applications, making immigration faster, simpler and more accessible for everyone.

Backed by Entrepreneur First and Backed.VC , we’re scaling fast and in 2026 expanding into new sectors and markets to further accelerate our growth.

Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.

Role Overview

We are looking for a Revenue Operations Lead to build and scale the systems, data and processes that power our go-to-market teams.

This is a high-ownership role responsible for the systems, data, processes and insights that support our Sales, Marketing and Customer Success teams.

You will own our CRM, GTM tech stack and revenue data, ensuring the business has clear visibility across the full customer journey - from lead generation through to customer expansion.

The right person will combine strong systems thinking with commercial understanding, helping our teams operate faster, make better decisions and continuously improve performance.

This role sits at the centre of our revenue engine, enabling SDRs, AEs and Customer Success teams to work more effectively while providing leadership with clear insight into pipeline health, performance and growth opportunities.

This role requires working in the office 3 days per week. If this is not possible for you, please do not apply.

Role Responsibilities

Revenue Data & Reporting

• Build and manage pipeline reporting, revenue forecasting and executive reporting.

• Define and track key revenue metrics across the full funnel, creating dashboards for Sales, Marketing and leadership to monitor pipeline health and performance.

• Provide insights to leadership on pipeline trends, revenue performance and growth opportunities.

CRM & GTM Systems

• Own CRM structure, hygiene and governance.

• Own and optimise the GTM tech stack, including CRM, sales tooling, marketing automation and attribution platforms.

• Define consistent revenue metrics, data definitions and reporting standards across GTM teams.

• Improve systems through automation, experimentation and new tooling.

GTM Processes

• Design and optimise GTM processes and playbooks used by Sales, Marketing and Customer Success.

• Partner with Marketing on lead scoring, segmentation and nurture flows.

Attribution & Performance

• Implement attribution models across inbound, outbound, events, partnerships and paid channels.

• Measure campaign performance and analyse funnel conversion to improve pipeline generation and revenue efficiency.

Cross-functional Enablement

• Ensure GTM teams operate from a shared, trusted view of revenue data and systems.

✅ Requirements

• 4+ years experience in RevOps, Sales Ops, Marketing Ops or a similar data-driven operations role, ideally within B2B SaaS.

• Experience managing CRM systems and modern RevOps tooling, including CRM platforms and marketing automation systems.

• Experience building or improving GTM processes, reporting frameworks or revenue systems.

• Strong analytical skills, with the ability to translate revenue data into clear insights and actionable recommendations.

• Experience using automation, technology or AI tools to improve operational efficiency and scalability.

• Comfortable working in high-growth environments where systems and processes are still evolving.

• Highly proactive and self-directed, identifying opportunities to improve systems, processes and performance.

Interview Process

• 30 minute screening call with Talent

• 45 minute interview with the Hiring Manager

• Take Home Task followed by a 60 minute task review with the hiring manager

• Final onsite interview

Benefits

3 days in office, 2 days remote

Monthly company in-office lunches

Monthly company team events

✈ Annual offsite (our last one was in Palma!)

‍⚕️ Comprehensive private medical insurance

Holidays & Remote Work

✈ 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays

1-week work-from-anywhere policy

Growth & Development

£500 annual Learning & Development budget

6-month performance reviews and promotion opportunities

Equipment & Other Perks

️ Laptop and peripherals — whatever you need to work effectively

Cycle to Work scheme

Employer pension contributions via Smart Pension

Access to Spill (mental health support)

Gym in Shoreditch Exchange

☕️ Onsite barista