Product Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Product Manager

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When partnering with Visa, you are also in a way part of a culture of purpose and belonging – where the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

This role will be part of the Visa Cross-Border Solutions team.

What’s it all about?

The Product Manager is responsible for maximizing the value of our products and the work of the engineering teams that are working on the Visa Cross-Border Solutions platform. As part of an agile team, they work directly with an engineering team and delivery manager. They are accountable for answering the questions: What products and features should we build and why, and how do we deliver these to market? This role reports to a Product Director or Group Product Manager.

The Details…

Strategy and Vision:

• Collaborate in crafting your tribe’s strategy by doing deep market, customer, competitor and technology research.
• Develop a product strategy and roadmap for your team based on company strategy, tribe strategy, deep market, customer, competitor and technology research.
• Secure buy-in for the product strategy from colleagues and stakeholders.
• Translate the strategy and the customer problems into the product backlog for your team.

Discovery:

• Conduct discovery with clients to uncover potential problems and opportunities to tackle. 
• Engage with customers and colleagues to ideate new features and products to be developed.
• Complete detailed discovery on things like payment files, bank or operational flows and systems maps
• Work with internal & external teams to develop and maintain technical documentation
• Ensure requirements are detailed enough to take into sprint, including functional & non-functional requirements

Delivery:

• Manage end-to-end product development, from planning to execution and launch.
• Prioritize the product backlog based on customer, commercial, and strategic value, potentially across more than one scrum team
• Collaborate with the agile delivery manager on how the team is performing and how to improve the delivery performance. 
• Participate in agile ceremonies and support the team by providing details on what is being prioritised and why.

Adoption:

• Collaborate with the Product Marketing and GTM teams to define the go-to-market approach and product positioning.
• Drive product adoption across various regions, segments, and use cases.
• Measure and communicate product performance and impact post-launch.

What Success Looks Like

• Delivery of product strategy, backlog, roadmap, and business cases.
• High-velocity shipping of new features and products that solve customer problems and generate value.
• Consistent delivery and detailed understanding of product development.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• Experience in a Product Owner/Product Manager role, preferably in a software-first Fintech or tech start-up
• Comfortable working with agile frameworks like Scrum or Kanban, and across 1-2 teams
• Ability to define a product backlog using standard categories like epics & user stories and experience making tough trade-offs and prioritisation decisions
• Experience crafting a vision for your product based on customer discovery, market research, data analysis, etc.
• A self-starter who takes accountability for getting things done
• Top-notch stakeholder management skills, including the ability to influence colleagues in small, cross-functional scrum teams
• Analytical and commercially sharp
• Comfortable challenging the status quo and always curious about the way things work
• Great written and verbal communication skills
• Exceptional structure and attention to detail
• Comfortable working in a scale up or growth environment and as part of a wider team

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.