Retail Food Safety Manager - London, London

Retail Food Safety Manager - London, London

• Management Grade A
• 40 hours per week, Monday to Friday with weekend working on a rotational basis
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Central and North London.
• You will be part of a small but effective team of Retail Food Safety Managers responsible for ensuring high standards are maintained and current systems are challenged and developed.
• You will be expected to build strong relationships across multiple internal and external stakeholders and work closely with the Retail Teams.
• The role will involve regular travel within your area; occasional travel and overnight stays to other parts of the country may also be required. Therefore, flexibility and a full clean driving licence is essential.
• Reporting to the Retail Technical Manager - South, you will be direct responsibility for providing both on-site and remote food safety advice and support to our Retail Teams and other stakeholders.

Main Responsibilities

Working closely with the Retail Technical Manager, Retail Teams and other stakeholders, the role is responsible for:

• Actively promote and drive business initiatives to an excellent food safety culture throughout the business
• Manage and ensure food safety customer complaints are investigated and resolved effectively.
• Ensuring micro sampling and data management is completed as directed.
• Taking responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support and coaching.
• Develop effective relationships with pest control contractors to ensure commitments are met and raising awareness of pest issues
• Liaising with Local Authority representatives to provide problem resolution
• Investigating and monitoring food safety non-compliance and incidents
• Leading and contributing to the management and development of food safety and quality management systems as directed
• HACCP Team member. Contributing to the review, challenging and maintenance of HACCP systems
• Collecting, collating and communicating KPI data to schedule
• Maintaining accurate and up-to-date documentation
• Contributing to training activities where necessary

Ideal Candidate

We are looking for individuals who are driven, and can demonstrate:

• A Degree or HNC level education in a Food Science based subject
• HACCP Level 3 and Food Safety Level 3 qualifications
• Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
• Proven experience in investigations and internal audits with strong attention to detail
• Proven experience of leadership, decision making, taking the initiative and report writing
• A result focused approach with excellent communication skills and the ability to influence others
• The ability to process new information quickly and react positively to new challenges.
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!