Homelessness Prevention & Solutions Officer
Location: North West London
Rate: £28.00 per hour (Umbrella)
Contract: 6 Months
Working Pattern: Full Time
Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London.
This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities
- Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017.
- Manage a caseload of households threatened with homelessness or currently homeless.
- Conduct homelessness assessments and determine appropriate housing duties.
- Develop and review Personalised Housing Plans (PHPs).
- Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation.
- Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions.
- Support households to secure and sustain suitable accommodation.
- Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment.
- Prepare detailed case records, decision letters, and statutory documentation.
- Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.
- Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs.
- Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation.
- Experience conducting statutory homelessness assessments and issuing housing decisions.
- Ability to manage complex and sensitive cases.
- Excellent negotiation, communication, and problem-solving skills.
- Experience working within a Local Authority housing environment is highly desirable.
- Knowledge of welfare benefits, tenancy sustainment, and housing pathways.
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