Compliance Coordinator - Appointed Representatives and Delegated Authorities

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We are looking for a passionate and detail-driven Compliance Coordinator to join our Quality Assurance team, supporting the oversight of Appointed Representatives (ARs) and Delegated Authorities across our UK Retail business.

This is an excellent opportunity for someone with insurance industry experience who is committed to maintaining high standards of compliance and governance. Your insight, sound judgement and proactive approach will play a key role in ensuring our organisation continues to operate to the highest regulatory standards.

Working alongside a professional, confident and collaborative team, you will provide independent oversight and monitoring, supporting both internal stakeholders and external partners to drive continuous improvement.

We are open to remote working arrangements, with regular UK-wide travel as required.

As Compliance Coordinator, you will:

• Lead independent oversight and monitoring of UK Retail Appointed Representatives (ARs), Introducer ARs and Delegated Authority Agreements
• Build strong, trusted relationships with key internal and external stakeholders, acting on feedback to drive service improvement
• Work collaboratively with Branch and Partner Assurance teams to define, document and embed oversight and monitoring parameters
• Implement and maintain the oversight framework, ensuring alignment and consistency across the Gallagher estate
• Participate in supervisory and conduct meetings, producing clear and insightful reports
• Support FCA reporting requirements, ensuring submissions are accurate and delivered on time
• Produce monthly reports for the UK Retail Conduct and Risk Forum, highlighting performance, trends and potential risks
• Review and update key team documentation, including the Oversight Policy and AR Framework
• Stay up to date with regulatory and industry developments, particularly FCA requirements, to maintain appropriate proficiency levels

• Experience within the insurance industry (or a closely related regulated environment)
• Strong knowledge of Quality Assurance principles
• Working knowledge of the FCA Handbook relevant to Appointed Representatives
• GCSEs (or equivalent) as a minimum; CII / Dip CII qualification held or working towards
• The ability to build credible, effective relationships with partners and colleagues at all levels
• Excellent interpersonal, communication and active listening skills
• Proficiency in Microsoft Office
• Eligibility to work in the UK

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know .

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)