Retail Assistant
Reporting to: Store Manager
Location: London We are currently recruiting for:
- A full-time Retail Assistant position within one of our London boutiques (immediate start).
- Full-time and part-time Retail Assistant positions within our new concession located in a prestigious Central London department store.
- Deliver exceptional customer service and create memorable experiences for every client.
- Build and maintain long-term client relationships.
- Achieve individual and team sales targets.
- Support visual merchandising standards and store presentation.
- Maintain stock levels and support inventory management.
- Develop strong product knowledge across fragrance, home fragrance and body care collections.
- Assist with events, launches and client appointments where required.
- Previous experience in luxury retail, premium retail, beauty, fragrance, hospitality, or a customer-facing environment.
- Proven ability to deliver exceptional customer service and build lasting client relationships.
- A genuine passion for fragrance, beauty, design, craftsmanship, and luxury products.
- Strong communication and interpersonal skills, with the confidence to engage a diverse clientele.
- A proactive and positive attitude, with a willingness to take ownership and contribute to team success.
- Commercially aware, with an understanding of achieving individual and team sales targets.
- Excellent organisational skills and attention to detail.
- Ability to work effectively in a fast-paced environment whilst maintaining high standards.
- Flexible, adaptable, and comfortable working in a growing business.
- Strong presentation and grooming standards that reflect the luxury positioning of the brand.
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