Principal
Principal Consultant
London
Refractis | Helping organisations deliver lasting value from technology
Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments.
We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow.
Our consultants bring expertise across every aspect of IT, from strategy and architecture through design and delivery to operations and outsourcing. We have delivered complex projects across public and private sectors and thrive on solving problems at the most senior levels of organisations.
What We Do
Our services focus on two core themes:
Unlocking Potential
Technology Strategy / Architecture / Programme Mobilisation
We believe that technology done well can transform an organisation. Whether through digital transformation, data exploitation, artificial intelligence or collaboration and mobility tools, technology has the power to enhance customer experiences, generate insights and improve how organisations work.
Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes.
Delivering Value
Consolidation and Optimisation / Sourcing and Transition / Assurance
Great technology is a business enabler, but many organisations struggle under the weight of legacy IT. Refractis helps optimise IT landscapes, from inception through delivery, or provides targeted interventions where needed.
We also provide independent assurance for in-flight programmes, helping delivery stay on track and achieve intended outcomes.
Why Join Us
Boutique consultancy environment with direct access to highly-experienced industry leaders
No corporate bureaucracy or unnecessary layers, we advocate genuine ownership and autonomy
Established portfolio of clients across multiple sectors
Clear path to equity ownership based on contribution
Flexible working arrangements tailored to each engagement
Who You Are
You are someone who wants to deliver impact through technology while continuing to grow your consulting expertise. You will be:
Keen to stay involved in the technical aspects of delivery while broadening your knowledge
Confident, credible and able to engage effectively with senior stakeholders
Practical, proactive and comfortable operating in complex environments
Intelligent, analytical and curious about technology
Organised, delivery-focused and commercially aware
Collaborative, with a sense of fun and adventure
Willing to develop business development and client relationship skills
Experience and Requirements
8+ years’ experience within a management or IT consulting environment
Degree educated (STEM discipline preferred)
Broad knowledge of corporate IT infrastructure , ideally across:
International corporate networks
End-user compute within corporate environments
Data centre infrastructure (server, storage, virtualisation)
Public cloud platforms (Azure, AWS, GCP)
Big data, visualisation and analytics
Understanding (and ideally, experience of) creating and delivering enterprise software solutions for clients:
Software delivery lifecycle
Different delivery methodologies (waterfall, agile)
Rigorous testing (functional, technical)
Experience of IT management disciplines such as change, problem, request and issue
Leadership experience in project and programme delivery
Experience as a client lead or consulting lead under senior sponsorship
Exposure to the full delivery lifecycle from business case and initiation through to transition and benefits realisation
Experience managing multiple client engagements and mentoring junior consultants
Strong written and analytical skills, with proficiency in Word, Excel and PowerPoint
Experience of consulting sales processes, such as:
Sell-on engagements
Bid and proposal work
Creation of go-to-market offerings
Business development and networking
Package and Benefits
Our package is highly competitive and includes:
Competitive base salary
20% (uncapped) bonus depending on individual and company performance
Life cover (4x base salary)
Pension (11% total: 10% company / 1% personal contribution)
Cycle to work scheme
Enhanced health insurance (including family cover) and regular health checks
25 days’ holiday
Path to equity ownership based on contribution
London-based, with flexible working arrangements
If you are looking to join a consultancy that values expertise, autonomy and quality, and where your impact directly shapes both client outcomes and the firm’s success, we would love to hear from you.
Apply now or get in touch for a confidential conversation.
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