Principal

Principal Consultant

London

Refractis | Helping organisations deliver lasting value from technology

Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments.

We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow.

Our consultants bring expertise across every aspect of IT, from strategy and architecture through design and delivery to operations and outsourcing. We have delivered complex projects across public and private sectors and thrive on solving problems at the most senior levels of organisations.

What We Do

Our services focus on two core themes:

Unlocking Potential

Technology Strategy / Architecture / Programme Mobilisation

We believe that technology done well can transform an organisation. Whether through digital transformation, data exploitation, artificial intelligence or collaboration and mobility tools, technology has the power to enhance customer experiences, generate insights and improve how organisations work.

Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes.

Delivering Value

Consolidation and Optimisation / Sourcing and Transition / Assurance

Great technology is a business enabler, but many organisations struggle under the weight of legacy IT. Refractis helps optimise IT landscapes, from inception through delivery, or provides targeted interventions where needed.

We also provide independent assurance for in-flight programmes, helping delivery stay on track and achieve intended outcomes.

Why Join Us

• Boutique consultancy environment with direct access to highly-experienced industry leaders

• No corporate bureaucracy or unnecessary layers, we advocate genuine ownership and autonomy

• Established portfolio of clients across multiple sectors

• Clear path to equity ownership based on contribution

• Flexible working arrangements tailored to each engagement

Who You Are

You are someone who wants to deliver impact through technology while continuing to grow your consulting expertise. You will be:

• Keen to stay involved in the technical aspects of delivery while broadening your knowledge

• Confident, credible and able to engage effectively with senior stakeholders

• Practical, proactive and comfortable operating in complex environments

• Intelligent, analytical and curious about technology

• Organised, delivery-focused and commercially aware

• Collaborative, with a sense of fun and adventure

• Willing to develop business development and client relationship skills

Experience and Requirements

• 8+ years’ experience within a management or IT consulting environment

• Degree educated (STEM discipline preferred)

• Broad knowledge of corporate IT infrastructure , ideally across:

  • International corporate networks

  • End-user compute within corporate environments

  • Data centre infrastructure (server, storage, virtualisation)

  • Public cloud platforms (Azure, AWS, GCP)

  • Big data, visualisation and analytics

• Understanding (and ideally, experience of) creating and delivering enterprise software solutions for clients:

  • Software delivery lifecycle

  • Different delivery methodologies (waterfall, agile)

  • Rigorous testing (functional, technical)

• Experience of IT management disciplines such as change, problem, request and issue

• Leadership experience in project and programme delivery

• Experience as a client lead or consulting lead under senior sponsorship

• Exposure to the full delivery lifecycle from business case and initiation through to transition and benefits realisation

• Experience managing multiple client engagements and mentoring junior consultants

• Strong written and analytical skills, with proficiency in Word, Excel and PowerPoint

• Experience of consulting sales processes, such as:

  • Sell-on engagements

  • Bid and proposal work

  • Creation of go-to-market offerings

  • Business development and networking

Package and Benefits

Our package is highly competitive and includes:

• Competitive base salary

• 20% (uncapped) bonus depending on individual and company performance

• Life cover (4x base salary)

• Pension (11% total: 10% company / 1% personal contribution)

• Cycle to work scheme

• Enhanced health insurance (including family cover) and regular health checks

• 25 days’ holiday

• Path to equity ownership based on contribution

• London-based, with flexible working arrangements

If you are looking to join a consultancy that values expertise, autonomy and quality, and where your impact directly shapes both client outcomes and the firm’s success, we would love to hear from you.

Apply now or get in touch for a confidential conversation.