Senior Pensions Business Analyst

Isio
London

Senior Pensions Business Analyst

We are expanding our Pensions Administration Projects team and are looking for an experienced Business Analyst who can lead and run projects in a flexible and adaptive way to deliver the best results for the business.

We are delivering across the administration business on small, medium, and large-scale projects. The roadmap consists of a range of different projects from customer-facing systems, core internal systems to strategic decision analysis. The ambition is to transform the business and adapt the latest technology to effectively deliver the best outcomes for our clients and members.

To achieve this, our team focuses on close collaboration with stakeholders from the business, technology, and external suppliers to understand – and challenge – the core business requirements to ensure the best outcome for any project. The role will likely be visible to, and involve working with, all levels of the business – from Partners to frontline operational teams.

The roles are varied and extend beyond the fundamentals of the core BA – into guidance and helping the business in ownership of delivery. As a result, the team may often work with the business and product owners to challenge, highlight, and determine key decisions – and so are key to the success and final outcomes of a project.

We are looking for an individual with excellent communication skills and a willingness to challenge the status quo. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset.

This role can be based in any of our city centre offices with a hybrid workstyle.

What does the role entail?

Lead on a range of Pensions Administration Change Projects.

  • Oversee and support transformation, installation and solutions implementation, where required.
  • Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes.
  • Enable and adopt effective risk management and governance frameworks.
  • Offer technical advice and support to colleagues and external stakeholders.
  • Use data and MI to strengthen decision making outcomes.
  • Develop knowledge of Isio services, brand and opportunities to present and advocate.
  • Ensuring processes are embedded into BAU Administration and completing post project analysis to confirm acceptance and provide lessons learned.

What we’re looking for

Essential

  • Knowledge and experience of working with UK Defined Benefit Pensions in an administration environment.
  • Experience of developing pensions administration processes
  • Knowledge of non-BAU opportunities within the pensions industry.
  • Previous experience in a Business Analyst role.
  • Track record of solutions implementation and transformation.
  • Pragmatic, with a keen eye for detail.
  • Collaborative, transparent and inclusive values.
  • Dynamic and organised, to enable effective decision making and prioritisation.
  • Positive role model to colleagues and stakeholders.
  • People who are driven by Isio’s purpose and values and a culture of continuous improvement, change and growth.

Desirable

  • Experience delivering projects of various size and types as a business analyst.
  • Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions.
  • Experience creating detailed reports and giving presentations.
  • Experience in both Waterfall and Agile methodologies.
  • Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels.

What you can expect in return

  • A competitive salary and market leading bonus scheme with stretch targets for high performance
  • Study support to help you achieve professional qualifications, with salary increases for exam passes
  • Development and training opportunities to support your career ambitions throughout your time with us
  • A friendly, and supportive team who will help you to deliver your best work

You can find out more about us and the benefits we offer here Isio – Careers & Benefits

What’s next?

Click on the ‘apply’ and follow the simple application process on-line.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email [email protected]

Posted 2025-10-11

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