Decision Systems Analyst - London

Starling Bank
London

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

This is a newly created role to support the growth of Starlings Retail Lending proposition through the management and maintenance of strategies within the selected Decision System. This role will be pivotal in the creation of a new decision systems function with Starling and with the opportunity to lead on new product launches.

Key Responsibilities:

  • Support the delivery of new retail lending products with the decision system
  • Build, test, maintain and deploy credit strategies for new products
  • Supporting the development of credit decisioning strategies for both retail and SME unsecured products
  • Deliver BAU lending changes and support wider programme initiatives providing key Decision System subject matter expertise
  • Drive best practice and help to create and manage system governance processes
  • Build strong stakeholder relationships, both with internal and key external contacts

Requirements

  • Experience in decision systems using any of the following platforms PowerCurve, FICO OM, FICO Blaze, GDS, Provenir, Lending Metrics,Taktile
  • Relevant experience and understanding of credit risk or risk delivery function
  • Experience delivering large scale projects including inputting to architectural design, delivery, testing and programme delivery
  • Highly technical with an ability to interpret requirements and provide subject matter expertise in delivering best outcomes
  • Strong problem solver who is able to influence wider business stakeholders with best practice knowledge
  • Strong interpersonal and communication skills
  • Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment
    • Strong attention to detail and technical expertise in decisioning and wider architecture for lending
    • Personal accountability
    • Strong communication and influencing
    • Highly effective at planning and delivering decision systems changes and programmes

Benefits

  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Incentivised refer a friend scheme
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Posted 2025-09-11

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