Residential Support Worker
1 - 2 Month Contract With A Local Authority
Job Purpose
To provide high-quality, person-centred care and support to service users within a residential setting. The post holder will work a mixture of early and late shifts, including weekends, take responsibility for leading shifts, administering medication, and responding effectively to emergency situations involving service users and staff.
Key Responsibilities
Deliver safe, respectful, and person-centred support in line with individual care and support plans.
Promote independence, dignity, and choice for all service users.
Support service users with daily living activities, including personal care where required.
Take responsibility for leading shifts, ensuring adequate staffing levels and smooth day-to-day operations.
Allocate duties to staff on shift and provide guidance and support as required.
Ensure accurate handovers between shifts and maintain clear communication with colleagues and managers.
Administer, record, and monitor medication in line with organisational policies and legal requirements.
Ensure safe storage and handling of medication at all times.
Report and escalate any medication errors or concerns immediately in accordance with procedures.
Respond promptly and effectively to emergency situations, including incidents involving service users or staff.
Apply de-escalation techniques and safeguarding procedures where required.
Ensure incidents are recorded accurately and reported to senior management and relevant professionals.
Maintain a safe environment for service users, staff, and visitors.
Follow safeguarding, health and safety, and infection control policies at all times.
Report hazards, accidents, or concerns in line with organisational procedures.
Maintain accurate and timely records, including daily logs, medication records, and incident reports.
Communicate effectively with colleagues, managers, families, and external professionals where appropriate.
Requirements
Experience working in a residential care or support setting.
Ability to work early and late shifts, including weekends.
Experience of administering medication or willingness to undertake training.
Ability to lead shifts and make decisions in a calm and professional manner.
Strong communication and teamwork skills.
Ability to respond effectively to emergency and challenging situations.
NVQ/QCF Level 2 or 3 in Health and Social Care (or equivalent).
Experience supporting adults with complex needs, learning disabilities, or mental health needs.
First Aid, Medication Administration, and Safeguarding training.
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