Residential Support Worker

1 - 2 Month Contract With A Local Authority

Job Purpose

To provide high-quality, person-centred care and support to service users within a residential setting. The post holder will work a mixture of early and late shifts, including weekends, take responsibility for leading shifts, administering medication, and responding effectively to emergency situations involving service users and staff.

Key Responsibilities

• Deliver safe, respectful, and person-centred support in line with individual care and support plans.

• Promote independence, dignity, and choice for all service users.

• Support service users with daily living activities, including personal care where required.

• Take responsibility for leading shifts, ensuring adequate staffing levels and smooth day-to-day operations.

• Allocate duties to staff on shift and provide guidance and support as required.

• Ensure accurate handovers between shifts and maintain clear communication with colleagues and managers.

• Administer, record, and monitor medication in line with organisational policies and legal requirements.

• Ensure safe storage and handling of medication at all times.

• Report and escalate any medication errors or concerns immediately in accordance with procedures.

• Respond promptly and effectively to emergency situations, including incidents involving service users or staff.

• Apply de-escalation techniques and safeguarding procedures where required.

• Ensure incidents are recorded accurately and reported to senior management and relevant professionals.

• Maintain a safe environment for service users, staff, and visitors.

• Follow safeguarding, health and safety, and infection control policies at all times.

• Report hazards, accidents, or concerns in line with organisational procedures.

• Maintain accurate and timely records, including daily logs, medication records, and incident reports.

• Communicate effectively with colleagues, managers, families, and external professionals where appropriate.

Requirements

• Experience working in a residential care or support setting.

• Ability to work early and late shifts, including weekends.

• Experience of administering medication or willingness to undertake training.

• Ability to lead shifts and make decisions in a calm and professional manner.

• Strong communication and teamwork skills.

• Ability to respond effectively to emergency and challenging situations.

• NVQ/QCF Level 2 or 3 in Health and Social Care (or equivalent).

• Experience supporting adults with complex needs, learning disabilities, or mental health needs.

• First Aid, Medication Administration, and Safeguarding training.